Hamilton Point Property Management
Join to apply for the
Leasing Consultant
role at
Hamilton Point Property Management
Position Summary The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. This position interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
Base Pay Range $18.00/hr - $20.00/hr
Responsibilities
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and procedures.
Ensure model apartments are in touring condition.
Orient prospective and current residents to the property.
Process renewal paperwork and ensure documentation is delivered to current residents on a monthly basis.
Maintain accurate and detailed records of traffic activity by entering applicable information into the computer.
Follow up with all prospective residents via phone, mail or email.
Convert phone traffic into scheduled appointments with prospective residents in order to tour the community.
Ensure excellent customer service to prospective and current tenants, promoting a quality living experience for all residents.
Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating move‑in/out needs and schedules with maintenance.
Create and maintain confidential resident files, reviewing move‑in paperwork with new residents.
Complete weekly leasing reports accurately and in a timely fashion.
Ensure all open and close procedures are completed daily.
Assist with ongoing resident relations throughout occupant’s tenancy by responding promptly and accurately to requests.
Shop competitive properties.
Inspect buildings and grounds to ensure safety and cleanliness, and alert Maintenance to repairs needed.
Assist with processing work order requests for residents and ensure timely completion.
Support management by providing clerical support such as answering phone calls, filing, and processing property invoices.
May assist with planning and implementing resident activities to increase retention.
Skills / Specialized Knowledge
Ability to read, write, understand, and communicate in English.
Proficiency with personal computer and working knowledge of email, Microsoft Word, Excel, and Entrata or other on‑site accounting software.
Ability to use general office equipment (telephone, fax machine, printer, copier, 10‑key, key‑track system).
Excellent customer service and interpersonal skills; ability to relate to others.
Professional verbal and written communication skills.
Strong organizational and time‑management skills.
Ability to perform basic mathematical and accounting functions.
Ability to read and comprehend reports.
Comprehension of federal fair housing laws and local housing provisions.
Ability to multi‑task.
Ability to make quick and effective decisions.
Ability to analyze and resolve problems.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to close a sale.
Ability to set and meet goals.
Ability to consistently meet deadlines.
Ability to maintain flexibility and creativity in a variety of situations.
Ability to maintain confidentiality.
Ability to drive an automobile.
Required Licenses
Current driver license and automobile insurance.
Real estate license (if required by state).
Other licenses and/or certifications as required by state law.
Other Requirements
Maintain professional appearance and comply with prescribed uniform policy.
Regular and consistent presence at work; overtime may be required.
Work weekends and non‑traditional holidays.
Availability to work on‑call or when needed due to staffing shortages.
Willingness to participate in social media content creation as needed.
Some travel may be required.
Physical Demands
Standing, walking, and/or sitting for extended periods.
Frequent climbing, reaching, use of fingers, handling, talking, and hearing.
Moderate crouching and lifting.
Frequent movement of fingers, hands, wrists, legs, and feet.
Pronounced visual acuity (near and far) and field of vision.
Ability to judge distances and spatial relationships.
Ability to identify and distinguish color.
Ability to lift and/or move up to 50 pounds.
Rare to moderate proximity to moving mechanical parts.
Mental Functions
Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, and communicate.
Ability to tolerate stressful situations.
Ability to work under moderate to close supervision.
Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary).
Potential exposure to noise, vibrations, atmospheric conditions, and confined or restricted spaces.
Potential exposure to communicable diseases through frequent contact with the public.
Possibility of exposure to short‑tempered or aggressive people.
Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire, and radiation.
Seniority level Entry level
Employment type Full‑time
Job function Sales and Management
#J-18808-Ljbffr
Leasing Consultant
role at
Hamilton Point Property Management
Position Summary The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. This position interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
Base Pay Range $18.00/hr - $20.00/hr
Responsibilities
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and procedures.
Ensure model apartments are in touring condition.
Orient prospective and current residents to the property.
Process renewal paperwork and ensure documentation is delivered to current residents on a monthly basis.
Maintain accurate and detailed records of traffic activity by entering applicable information into the computer.
Follow up with all prospective residents via phone, mail or email.
Convert phone traffic into scheduled appointments with prospective residents in order to tour the community.
Ensure excellent customer service to prospective and current tenants, promoting a quality living experience for all residents.
Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating move‑in/out needs and schedules with maintenance.
Create and maintain confidential resident files, reviewing move‑in paperwork with new residents.
Complete weekly leasing reports accurately and in a timely fashion.
Ensure all open and close procedures are completed daily.
Assist with ongoing resident relations throughout occupant’s tenancy by responding promptly and accurately to requests.
Shop competitive properties.
Inspect buildings and grounds to ensure safety and cleanliness, and alert Maintenance to repairs needed.
Assist with processing work order requests for residents and ensure timely completion.
Support management by providing clerical support such as answering phone calls, filing, and processing property invoices.
May assist with planning and implementing resident activities to increase retention.
Skills / Specialized Knowledge
Ability to read, write, understand, and communicate in English.
Proficiency with personal computer and working knowledge of email, Microsoft Word, Excel, and Entrata or other on‑site accounting software.
Ability to use general office equipment (telephone, fax machine, printer, copier, 10‑key, key‑track system).
Excellent customer service and interpersonal skills; ability to relate to others.
Professional verbal and written communication skills.
Strong organizational and time‑management skills.
Ability to perform basic mathematical and accounting functions.
Ability to read and comprehend reports.
Comprehension of federal fair housing laws and local housing provisions.
Ability to multi‑task.
Ability to make quick and effective decisions.
Ability to analyze and resolve problems.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to close a sale.
Ability to set and meet goals.
Ability to consistently meet deadlines.
Ability to maintain flexibility and creativity in a variety of situations.
Ability to maintain confidentiality.
Ability to drive an automobile.
Required Licenses
Current driver license and automobile insurance.
Real estate license (if required by state).
Other licenses and/or certifications as required by state law.
Other Requirements
Maintain professional appearance and comply with prescribed uniform policy.
Regular and consistent presence at work; overtime may be required.
Work weekends and non‑traditional holidays.
Availability to work on‑call or when needed due to staffing shortages.
Willingness to participate in social media content creation as needed.
Some travel may be required.
Physical Demands
Standing, walking, and/or sitting for extended periods.
Frequent climbing, reaching, use of fingers, handling, talking, and hearing.
Moderate crouching and lifting.
Frequent movement of fingers, hands, wrists, legs, and feet.
Pronounced visual acuity (near and far) and field of vision.
Ability to judge distances and spatial relationships.
Ability to identify and distinguish color.
Ability to lift and/or move up to 50 pounds.
Rare to moderate proximity to moving mechanical parts.
Mental Functions
Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, and communicate.
Ability to tolerate stressful situations.
Ability to work under moderate to close supervision.
Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary).
Potential exposure to noise, vibrations, atmospheric conditions, and confined or restricted spaces.
Potential exposure to communicable diseases through frequent contact with the public.
Possibility of exposure to short‑tempered or aggressive people.
Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire, and radiation.
Seniority level Entry level
Employment type Full‑time
Job function Sales and Management
#J-18808-Ljbffr