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Breakthrough T1D

Business Analyst

Breakthrough T1D, New York, New York, us, 10261

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As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life‑changing therapies and devices. We work with government, regulatory officials and insurance companies to address issues that impact the T1D community—breaking through barriers that limit access to care worldwide. We provide resources and guidance that make it easier to live and thrive with T1D. This is more than a moment – we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.

Mission

– To improve lives today and tomorrow by accelerating life‑changing breakthroughs to treat, prevent and ultimately cure T1D and its complications.

Role The Business Analyst acts as an intermediary between the Data and Technology team and the business segments. The analyst partners with business units to identify, articulate and prioritise business needs to aid in system improvements and the creation of new features that align with business strategies and objectives. The analyst works alongside development, quality assurance and project stakeholders during the enhancement and implementation phases, fostering communication and ensuring alignment with our goals.

Responsibilities

Collaborate with stakeholders to gather, document and synthesize information into clear, actionable requirements.

Understand strategic direction and ensure current and new systems, features and functions satisfy business needs.

Create and maintain detailed business requirements documentation, including process maps, business processes and data‑flow diagrams.

Facilitate meetings and workshops to elicit requirements and drive consensus among stakeholders.

Assist in all phases of the SDLC.

Actively participate in Agile Scrum ceremonies, collaborating with Scrum teams to ensure successful delivery of projects.

Support User Acceptance Testing for system releases.

Assist developers with creation/updates of technical documentation of existing and future applications.

Work closely with technical teams (engineering, design, QA) to ensure solutions meet business needs and are delivered on time.

Assist in the development and implementation of project plans and road‑maps, including timelines, milestones and deliverables.

Quickly learn and understand the functionalities of business applications to assess feasibility of requirements and provide informed recommendations.

Create, organise and maintain Jira tickets with detailed descriptions and acceptance criteria, ensuring all work items are clearly defined and prioritised.

Manage and track multiple projects and balance competing priorities to meet tight deadlines.

Communicate effectively with both technical and non‑technical teams.

Identify operational issues and propose new workflows/streams, application solutions and process improvements for business units.

Experience & Requirements

3+ years of experience as a Business Analyst supporting technical project teams in the definition and delivery of business‑critical systems.

Experience in Agile and Waterfall project methodologies and Atlassian products such as Jira and Confluence.

Strong knowledge of the SDLC.

Outstanding written and verbal communication skills – able to convey complex ideas to both technical and non‑technical audiences.

Strong critical‑thinking, analytical and problem‑solving skills, and the ability to think outside‑the‑box when assessing possible solutions.

Expertise in eliciting and documenting business requirements through use cases, user stories and other media (workflow diagrams, data‑flow diagrams, wireframes).

Expertise with Microsoft tools such as Visio, PowerPoint, SharePoint or other diagramming tools such as Lucidchart.

Experience in development and execution of test cases and test management.

Demonstrated ability to thrive in a dynamic, fast‑paced environment with strong attention to detail.

Ability to work independently and within a team.

Ability to learn and adapt to new technologies in a fast‑paced environment.

High degree of flexibility, organisation and multi‑tasking skills.

Excellent decision‑making skills and judgement.

Strong customer‑service attitude, customer‑focused and aware of importance of end‑user satisfaction.

Approach problems with ownership, enthusiasm and innovation.

Familiarity with the nonprofit sector is a plus.

Preferred Skills – P2P BA

Familiarity with peer‑to‑peer fundraising.

Familiarity with nonprofit‑specific tools such as Blackbaud’s Luminate, DonorDrive, or Classy.

Preferred Skills – Advocacy/MWEB BA

Familiarity with nonprofit sector and grassroots advocacy.

Digital marketing and CRM experience.

Education

Bachelor’s degree in Business Administration, Information Technology, Marketing, Computer Science or a related field (required).

Targeted Salary Range $115‑$125 k.

Essential Functions / Physical Demands Physical demands include frequent speaking, use of hands, occasional standing, walking, lifting up to 25 lb (occasionally up to 50 lb), close and distance vision, and moderate noise level. Reasonable accommodations available.

Benefits Breakthrough T1D offers competitive benefits: medical, dental and vision coverage; a 403(b) retirement plan; voluntary benefits; flexible spending and commuter benefit accounts; employee assistance program; life and disability insurance; performance‑based bonuses; and generous paid time off. Benefits vary by job level and full‑time/part‑time status.

Additional Information Requests for medical, religious and other exemptions will be considered individually. Breakthrough T1D complies with all federal, state and local laws. The organization supports a diverse and inclusive workforce and is an Equal‑Opportunity Employer. All information will be kept confidential according to EEO guidelines.

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