Apex Systems
Job Title:
Network / System Engineer II
Duration:
12 Months Contract Role
Location:
Charlotte, NC (Hybrid 3 days Onsite)
Summary
Looking for a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies. This position will reside in the Voice Access and Security Services Engineering team, directly supporting Architecture and Engineering functions for collaboration and productivity products and solutions.
Key Responsibilities
Provide program guidance and develop program timelines from an engineering perspective in partnership with the program management office
Develop ROM/SOW quotes for projects, including equipment placement and licensing
Assist in the development of project supporting documentation such as Bill of Materials (BOMs), cost estimates, and equipment placement requests
Directly support business-initiated projects
Communicate program status and open issues with leadership
Provide local software and hardware support for complex integrated configurations including Session Border Controller (SBC), Security Services, E911, SIP and Session Management, LAN/WAN, VoIP, Toll-Free Engineering, Integrations with Avaya, Cisco, and Genesys
Complete SIT testing, document results, and develop/write scripts, MOPs, and low-level designs for implementation and configuration
Required Professional Competencies
Experience in program communication and program management
Excellent customer service skills including reporting, organization, written and oral communication, and task prioritization
Strong communication skills; proficiency in PowerPoint, Visio, and structured program updates
Highly motivated and self-directed individual
Experience with configuration and support in a complex multi-layered network environment
Ability to participate in cross-functional teams and work effectively in geographically dispersed teams
Experience working under tight deadlines and high-pressure environments
Technical Competencies
Telecommunications Experience: 10+ years
Networking Experience: 3-5 years in LAN/WAN
Strong knowledge of session border controllers (SBC) and SIP Trunking at a carrier level
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, Google Cloud Platform, codecs
Experience with QoS configurations, jitter analysis, tuning, and bandwidth analysis
Knowledge of LAN/WAN communications, switches, and routers
Extensive knowledge of call flows, system architecture, design principles, and implementation
Excellent troubleshooting and analytical skills
Ability to quickly learn new technologies and procedures and train others
Strong knowledge of Ribbon 7k SBC and SIP/TDM Trunking
BA or BS in Telecommunications, Data Communications, or Computer Science
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
#J-18808-Ljbffr
Network / System Engineer II
Duration:
12 Months Contract Role
Location:
Charlotte, NC (Hybrid 3 days Onsite)
Summary
Looking for a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies. This position will reside in the Voice Access and Security Services Engineering team, directly supporting Architecture and Engineering functions for collaboration and productivity products and solutions.
Key Responsibilities
Provide program guidance and develop program timelines from an engineering perspective in partnership with the program management office
Develop ROM/SOW quotes for projects, including equipment placement and licensing
Assist in the development of project supporting documentation such as Bill of Materials (BOMs), cost estimates, and equipment placement requests
Directly support business-initiated projects
Communicate program status and open issues with leadership
Provide local software and hardware support for complex integrated configurations including Session Border Controller (SBC), Security Services, E911, SIP and Session Management, LAN/WAN, VoIP, Toll-Free Engineering, Integrations with Avaya, Cisco, and Genesys
Complete SIT testing, document results, and develop/write scripts, MOPs, and low-level designs for implementation and configuration
Required Professional Competencies
Experience in program communication and program management
Excellent customer service skills including reporting, organization, written and oral communication, and task prioritization
Strong communication skills; proficiency in PowerPoint, Visio, and structured program updates
Highly motivated and self-directed individual
Experience with configuration and support in a complex multi-layered network environment
Ability to participate in cross-functional teams and work effectively in geographically dispersed teams
Experience working under tight deadlines and high-pressure environments
Technical Competencies
Telecommunications Experience: 10+ years
Networking Experience: 3-5 years in LAN/WAN
Strong knowledge of session border controllers (SBC) and SIP Trunking at a carrier level
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, Google Cloud Platform, codecs
Experience with QoS configurations, jitter analysis, tuning, and bandwidth analysis
Knowledge of LAN/WAN communications, switches, and routers
Extensive knowledge of call flows, system architecture, design principles, and implementation
Excellent troubleshooting and analytical skills
Ability to quickly learn new technologies and procedures and train others
Strong knowledge of Ribbon 7k SBC and SIP/TDM Trunking
BA or BS in Telecommunications, Data Communications, or Computer Science
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
#J-18808-Ljbffr