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Federal Express Corporation

Ops Supervisor - Station

Federal Express Corporation, Fargo, North Dakota, us, 58126

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Essential Functions

Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives

Management responsibilities include hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity

Plans, organizes, staffs, directs and controls specific day‑to‑day operations

Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)

Analyzes operational performance through direct observation, interpretation of reports and collaboration with others to identify opportunities for improvement and execute action plans

Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; includes communication and public speaking to small and large audiences on a regular basis

Participates in the development and administration of company employee relations strategies, maintaining confidentiality of such material

Participates in the development and administration of company safety strategies and programs

Investigates, resolves and/or escalates customer service issues, as appropriate

Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other required training programs (quality assurance, SWAK, hazardous materials, VEDR coaching, dock safety)

Mentors and develops critical skill sets for new and/or less‑experienced Operations Supervisors

Adapts quickly to change to meet dynamic business needs; demonstrates flexibility and an appropriate sense of urgency while engaging employees positively and professionally

Performs other duties as assigned

Minimum Education

High school diploma or GED required; bachelor’s degree preferred

In lieu of experience, certification program or associate’s degree in related area or 2+ years of college coursework toward a degree

Minimum Experience

Six (6) months experience required in package handling at FedEx or a fast‑paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge, or supervisory experience

Knowledge, Skills and Abilities

Ability to inspire a shared vision and empower and motivate a team

Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups

Proven ability to apply sound business judgment to establish and accomplish goals

Strong verbal and written communication skills for various audience levels and group sizes

Ability to effectively provide instruction on processes and practices

Ability to read, interpret and draw conclusions from numerical data and written information

Proficient with Microsoft Office and web‑based applications

Maintains working knowledge of relevant technology‑based projects, including devices and computer‑based applications

Ability to mentor, coach and act as a knowledge resource to other employees

Job Conditions

May need to lift and carry up to 50 pounds

May work in hot or cold temperatures

May work in an environment with loud noise and fumes

Minimal travel required

Preferred Qualifications (None listed)

Pay Pay not specified.

Schedule:

Tuesday‑Saturday 5:00 am – 11:00 am

Additional Details Federal Express Corporation is an Equal Opportunity Employer, including Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require accommodations should contact recruitmentsupport@fedex.com.

Applicants Have Rights Under Federal Employment Laws

Know Your Rights

Pay Transparency

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)

Right to Work Notice (English) / (Spanish)

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Freight and Package Transportation

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