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US Fitness

Membership Manager

US Fitness, Reston, Virginia, United States, 22090

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Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you’ll do:

Build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged

Recruit, convert, and retain members to meet monthly membership goals

Host tours, convert prospects, and ensure successful onboarding

Generate local leads and support club marketing

Track leads, appointments, and referrals in our CRM

Maintain high standards for member service, safety, and club appearance

Lead from the Front and help with day-to-day club ops

What we’re looking for:

High school diploma or GED required

CPR/AED certification (or willingness to obtain within 30 days)

2+ years sales experience preferred

Strong communication, sales, and people-management skills

Organized, punctual, and customer-focused with a friendly, professional presence

Comfortable with basic computer systems (MS Office, CRM/sales tracking)

Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

Be part of a fun, fast-paced team dedicated to member success

Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

Complimentary club membership + guest privileges

Discounts on training, spa services, programs, and apparel

Employee referral bonus

In-house Certification + Continuing Education

Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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