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State Farm

Customer Relations Representative – State Farm Agent Team Member

State Farm, Pinedale, Wyoming, United States, 82941

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Benefits

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

About Our Agency Our agency opened in 2019 and currently has a team of two. I’ve been with State Farm since 2011, starting out in homeowners and auto claims. Over time, I realized how many people didn’t fully understand their insurance, and I wanted to be the one to help change that — to educate and guide customers so they can protect what matters most. Outside of the office, I coach a middle school swim team and love spending time outdoors, especially camping and fishing. Giving back is important to me, and I’m proud to be involved with several local nonprofits. We offer health benefits, flexibility, and paid licensing to support our team. Our culture is built on action and growth — I’m looking for someone who’s self‑motivated, doesn’t wait to be told what to do, and is ready to help grow the business. If you’re driven and want to be part of a small but passionate team, this could be the right place for you.

Role Description As a Customer Relations Representative – State Farm Agent Team Member with Peter Scherbel – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem‑solving skills.

Experience in customer service preferred.

Ability to handle high‑stress situations calmly.

State Farm

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