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Marsh McLennan Agency

Sr. Claims Advocate

Marsh McLennan Agency, Alpharetta, Georgia, United States, 30239

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Sr. Claims Advocate Join the Marsh McLennan Agency team as a Sr. Claims Advocate. Applicants must be within driving distance to a MMA SE Office and able to commute to the office three days per week.

Responsibilities

Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.

Serve as the primary point of contact for employees regarding benefits inquiries, providing guidance and support.

Conduct benefits orientation sessions for new hires and ongoing training for current employees.

Ensure compliance with federal and state regulations related to employee benefits, including ERISA, HIPAA, and ACA.

Collaborate with insurance carriers and vendors to manage benefits enrollment, claims, and issue resolution.

Analyze and evaluate benefits programs to ensure competitiveness and cost-effectiveness.

Assist in the development and implementation of benefits policies and procedures.

Maintain accurate records and documentation related to employee benefits.

Prepare and distribute benefits communication materials to employees.

Stay updated on industry trends and changes in legislation affecting employee benefits.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Experience in benefits administration or a related role, preferably in the insurance industry.

Strong knowledge of employee benefits programs, insurance products, and relevant regulations.

Excellent interpersonal and communication skills, with the ability to explain complex information clearly.

Proficient in Microsoft Office Suite and benefits administration software.

Strong analytical and problem‑solving skills.

Ability to handle sensitive information with confidentiality and professionalism.

Must have or obtain Life and Health license within 90 days of employment.

Benefits

Medical, dental, and vision insurance

401(k) and company match program

Company‑paid life and disability insurance

Generous paid time off programs

Employee assistance program (EAP)

Volunteer paid time off (VTO)

Career mobility

Employee networking groups

Tuition reimbursement and professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, visit www.marshmma.com/careers or flip through our recruiting brochure: bit.ly/3Qpcjmw.

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.instagram.com/lifeatmma/

https://www.facebook.com/LifeatMMA

https://twitter.com/marsh_mma

https://www.linkedin.com/company/marsh-mclennan-agency/

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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