onarchipelago.com
Customer Account Executive New New York, New York, United States
onarchipelago.com, New York, New York, us, 10261
Welcome to Archipelago, wherewe'reredefining the landscape of commercial property and casualty insurance with the most powerful AI Agent that helps drive meaningful business decisions and value for their clients as easily and efficiently as possible. By equipping brokers with the Agent, Hub, and Platform, we empower our customers to navigate the complexities of property and casualty insurance with confidence and control.
Archipelago was founded in 2018 and serves many of the world’s largest commercial P&C brokers and their clients, representing over 500 of the world's largest and most dynamic portfolios to improve their data and better represent their risks. Archipelago has achieved Series B funding from industry‑leading investment partners including Scale, Canaan Partners, Ignition Partners, Prologis Ventures, Stone Point Capital, andZiggCapital.
Join us at Archipelago and be part of a team dedicated to enabling commercial property and casualty insurance brokers with AI agents.We'reseeking individuals with a passion for innovation, a commitment to excellence, and a drive to further elevate and empower our customers.
If you're ready to make a meaningful impact and be part of a dynamic, forward‑thinking company, we invite you to explore our job opportunities and join us on our journey to keep dataaccurateand workflows seamless.
NOTE: Candidates to be located in New York, NY or San Francisco, CA metro areas only as we are looking to build co‑located clusters of employees that can meet in an office for collaboration and design. Who you are Archipelago is seeking a Customer Account Executive to join our growing team. As a Customer Account Executive, you’ll be directly responsible for preserving and expanding our customer base in collaboration with our partners. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results‑driven approach. The goal is to find opportunities and turn them into profitable long‑term relationships based on trust and mutual satisfaction.
As an Archipelago Customer Account Executive, you will be joining a go‑to‑market and sales organization that is collaborative, transparent, and supportive both in person and when you are remote.
Responsibilities
Meet and exceed sales goals (quotas) through strategic prospecting, qualifying, managing, and closing sales net new opportunities within the top insurance brokers.
Run expert discovery, tailor demos of product and drive structured pilots with clear success criteria and timelines.
Prepare Customer Order Forms and manage contracting process with Finance, Legal, and Security.
Cross‑Functional Collaboration – Partner with Marketing/BDR on targeted campaigns; work with Product and Customer Success to translate pilot feedback into wins and expansions.
Operational Excellence – Maintain complete, accurate CRM hygiene (activities, contacts, stages, next steps); report on KPIs and continuously refine the sales process.
Qualifications
Experience: 2‑5+ years of enterprise software sales experience, with proven success selling SaaS solutions into the insurance sectors.
Collaboration: You are a team‑first player and comfortable in a pod team structure. You realize that everyone on the team plays a vital role in contributing to the success of the sales process and winning new clients.
Own it: You are willing to go the extra mile and have a strong work ethic; self‑directed and resourceful. You are highly driven and bring a strong sense of urgency and focus on everything you do.
Willing to travel domestically.
Location: Preferred candidates located in New York.
Bonus Points
Experience in Property Insurance Industry
Benefits
Company Equity Program
Medical, dental, vision and life insurance
Flexible Time Off
Mental Health programs
Salary Range in CA/NY :Base salary $110,000 - $1 5 0,000 plus incentive compensation.
We are an equal opportunity employer with a to diversity . All individuals, regardless of personal characteristics, are encouraged to apply . All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
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Archipelago was founded in 2018 and serves many of the world’s largest commercial P&C brokers and their clients, representing over 500 of the world's largest and most dynamic portfolios to improve their data and better represent their risks. Archipelago has achieved Series B funding from industry‑leading investment partners including Scale, Canaan Partners, Ignition Partners, Prologis Ventures, Stone Point Capital, andZiggCapital.
Join us at Archipelago and be part of a team dedicated to enabling commercial property and casualty insurance brokers with AI agents.We'reseeking individuals with a passion for innovation, a commitment to excellence, and a drive to further elevate and empower our customers.
If you're ready to make a meaningful impact and be part of a dynamic, forward‑thinking company, we invite you to explore our job opportunities and join us on our journey to keep dataaccurateand workflows seamless.
NOTE: Candidates to be located in New York, NY or San Francisco, CA metro areas only as we are looking to build co‑located clusters of employees that can meet in an office for collaboration and design. Who you are Archipelago is seeking a Customer Account Executive to join our growing team. As a Customer Account Executive, you’ll be directly responsible for preserving and expanding our customer base in collaboration with our partners. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results‑driven approach. The goal is to find opportunities and turn them into profitable long‑term relationships based on trust and mutual satisfaction.
As an Archipelago Customer Account Executive, you will be joining a go‑to‑market and sales organization that is collaborative, transparent, and supportive both in person and when you are remote.
Responsibilities
Meet and exceed sales goals (quotas) through strategic prospecting, qualifying, managing, and closing sales net new opportunities within the top insurance brokers.
Run expert discovery, tailor demos of product and drive structured pilots with clear success criteria and timelines.
Prepare Customer Order Forms and manage contracting process with Finance, Legal, and Security.
Cross‑Functional Collaboration – Partner with Marketing/BDR on targeted campaigns; work with Product and Customer Success to translate pilot feedback into wins and expansions.
Operational Excellence – Maintain complete, accurate CRM hygiene (activities, contacts, stages, next steps); report on KPIs and continuously refine the sales process.
Qualifications
Experience: 2‑5+ years of enterprise software sales experience, with proven success selling SaaS solutions into the insurance sectors.
Collaboration: You are a team‑first player and comfortable in a pod team structure. You realize that everyone on the team plays a vital role in contributing to the success of the sales process and winning new clients.
Own it: You are willing to go the extra mile and have a strong work ethic; self‑directed and resourceful. You are highly driven and bring a strong sense of urgency and focus on everything you do.
Willing to travel domestically.
Location: Preferred candidates located in New York.
Bonus Points
Experience in Property Insurance Industry
Benefits
Company Equity Program
Medical, dental, vision and life insurance
Flexible Time Off
Mental Health programs
Salary Range in CA/NY :Base salary $110,000 - $1 5 0,000 plus incentive compensation.
We are an equal opportunity employer with a to diversity . All individuals, regardless of personal characteristics, are encouraged to apply . All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
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