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UNC Health

Supervisor Phlebotomy - Outreach Services

UNC Health, Chapel Hill, North Carolina, United States, 27517

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Supervisor Phlebotomy – Outreach Services

– UNC Health

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Job Summary The Phlebotomy Supervisor is responsible for the daily supervision of phlebotomy operations within their specified location, including the daily operation and duties of phlebotomists. The incumbent must be capable of performing, teaching, and monitoring all functions within the laboratory, including scheduling, specimen collection, labeling, receipt, processing, delivery, and archiving. This individual has the responsibility for working and communicating with various health professionals and the organization as needed to complete tasks on a daily basis.

Schedule 8:30–5:00 p.m., for the most part, with some flexibility.

Job Responsibilities

Supervises all phlebotomy activities, including scheduling, training, evaluation, and documentation of staff performance.

Hiring and training of new phlebotomists.

Ensures specimen integrity by enforcing the laboratory’s procedures for collection, handling, and processing.

Maintains, implements, adheres to, and enforces departmental operating policies and procedures to include all programs, quality control, quality assurance, and safety.

Provides orientation and training for staff to ensure comprehension of company policies and procedures.

Performs blood collection (venipuncture, fingerstick).

Maintains specimen integrity by using aseptic technique and following department procedures.

Processes samples for appropriate storage and transport to the laboratory.

Enters patient demographic and insurance information into the laboratory information system.

Enters laboratory orders into the laboratory information system.

Makes phlebotomy rounds as scheduled.

Follows patient identification process.

Answers questions and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice‑versa), and patient results using the lab information system or other data retrieval systems.

Supervises the recording of all statistical information.

Ensures that all specimen collections and processing are performed in compliance with UMHC guidelines.

Tracks collected specimens by initialing, dating, and noting times of collection; maintains daily tallies of collections performed.

Continues to monitor and improve upon internal processes within the phlebotomy department.

Performs other duties as assigned.

Education Requirements High school degree or equivalent.

Licensure/Certification Requirements Successful completion of phlebotomist training with certification as a phlebotomist required.

Professional Experience Requirements Five (5) years of relevant experience performing phlebotomy functions in a medical setting. Prior management experience preferred. Ability to use a computer and type.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Outreach Services

Work Type: Full Time

Standard Hours Per Week: 40

Salary Range: $21.62 – $31.07 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location: US:NC:Chapel Hill

Exempt From Overtime: No

This is a state position employed by UNC Health Care System with UNC Health benefits. If you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran, or political affiliation.

UNC Health makes reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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