Easterseals Louisiana
Behavioral Health Case Manager Supervisor
Easterseals Louisiana, Shreveport, Louisiana, us, 71150
Behavioral Health Case Manager Supervisor
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Behavioral Health Case Manager Supervisor
role at
Easterseals Louisiana
ESSENTIAL JOB RESPONSIBILITIES
Provide direction and oversight of Behavioral Health Support Coordinators (BHCMS) to ensure necessary assessments, legal paperwork, and Individualized Service Recovery Plans (ISRP) are completed according to funding source and policy timelines, and as assigned.
Provide training and education related to documentation and service delivery expectations for BHCMS.
Provide and manage caseload assignments for each BHCMS under supervision.
Conduct individual face‑to‑face sessions with each supervised BHCMS to review cases regularly.
Routinely evaluate overall performance of assigned BHCMS through an employee evaluation tool to assess quality of job performance and identify areas for improvement.
Provide ongoing review, assessment, problem‑solving, and feedback regarding the delivery of support coordination services through staff meetings, data/report reviews, formal and informal training, and observation.
Accompany BHCMS on random home and community visits with participants.
At least once per year, complete a written employee evaluation for each assigned BHCMS using designated assessment tools.
Identify training needs for BHCMS (individually and as a group) and arrange for training as indicated.
Teach and monitor the application of person‑centered principles and practices.
Review administrative documentation required of each supervised BHCMS for completeness and accuracy (e.g., timesheets and mileage reports).
Attend and actively participate in management team meetings.
Maintain and carry an active caseload as needed to manage influxes in participant enrollment and ensure continuity of service delivery.
In this role, you will help us achieve our mission to change the way the world defines and views disabilities by making profound, positive differences in people’s lives every day.
Requirements
A Bachelor’s or Master’s Degree in Social Work or a related field (e.g., psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND eight (8) years of paid post‑degree experience in providing support coordination services; two (2) years must be supervisory experience.
Must have reliable personal transportation.
Willingness to travel during the day to outlying parishes as required.
Ability to multitask and meet deadlines.
Excellent written and verbal communication skills.
Proficiency in the use of Microsoft Office Software (e.g., Word, Excel) and general computer literacy.
Must be a team player.
PHYSICAL REQUIREMENTS
Regularly required to operate a computer, file and retrieve written documents, and communicate with others by phone and in person.
Frequently required to walk, sit, use hands, and lift or move lightweight items.
Must be able to move independently within the facility and community.
Must be able to travel and meet with consumers.
WORKING CONDITIONS
Work is performed in a normal, office‑controlled setting and in the field.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Individual and Family Services
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Behavioral Health Case Manager Supervisor
role at
Easterseals Louisiana
ESSENTIAL JOB RESPONSIBILITIES
Provide direction and oversight of Behavioral Health Support Coordinators (BHCMS) to ensure necessary assessments, legal paperwork, and Individualized Service Recovery Plans (ISRP) are completed according to funding source and policy timelines, and as assigned.
Provide training and education related to documentation and service delivery expectations for BHCMS.
Provide and manage caseload assignments for each BHCMS under supervision.
Conduct individual face‑to‑face sessions with each supervised BHCMS to review cases regularly.
Routinely evaluate overall performance of assigned BHCMS through an employee evaluation tool to assess quality of job performance and identify areas for improvement.
Provide ongoing review, assessment, problem‑solving, and feedback regarding the delivery of support coordination services through staff meetings, data/report reviews, formal and informal training, and observation.
Accompany BHCMS on random home and community visits with participants.
At least once per year, complete a written employee evaluation for each assigned BHCMS using designated assessment tools.
Identify training needs for BHCMS (individually and as a group) and arrange for training as indicated.
Teach and monitor the application of person‑centered principles and practices.
Review administrative documentation required of each supervised BHCMS for completeness and accuracy (e.g., timesheets and mileage reports).
Attend and actively participate in management team meetings.
Maintain and carry an active caseload as needed to manage influxes in participant enrollment and ensure continuity of service delivery.
In this role, you will help us achieve our mission to change the way the world defines and views disabilities by making profound, positive differences in people’s lives every day.
Requirements
A Bachelor’s or Master’s Degree in Social Work or a related field (e.g., psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND eight (8) years of paid post‑degree experience in providing support coordination services; two (2) years must be supervisory experience.
Must have reliable personal transportation.
Willingness to travel during the day to outlying parishes as required.
Ability to multitask and meet deadlines.
Excellent written and verbal communication skills.
Proficiency in the use of Microsoft Office Software (e.g., Word, Excel) and general computer literacy.
Must be a team player.
PHYSICAL REQUIREMENTS
Regularly required to operate a computer, file and retrieve written documents, and communicate with others by phone and in person.
Frequently required to walk, sit, use hands, and lift or move lightweight items.
Must be able to move independently within the facility and community.
Must be able to travel and meet with consumers.
WORKING CONDITIONS
Work is performed in a normal, office‑controlled setting and in the field.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Individual and Family Services
#J-18808-Ljbffr