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Elevance Health

Behavior Health Case Manager II

Elevance Health, Charleston, West Virginia, us, 25329

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Behavior Health Case Manager II

Location:

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face‑to‑face onboarding and skill development.

Must reside in the state of West Virginia

The

Behavior Health Case Manager II

is responsible for performing case management telephonically and/or by community or facility visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

Responsibilities

Responds to more complex cases and account specific requests.

Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.

Monitors and evaluates effectiveness of care plan and modifies plan as needed.

Supports member access to appropriate quality and cost effective care.

Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Serves as a resource to other BH Case Mgrs.

Participates in cross-functional teams projects and initiatives.

Minimum Requirements

Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

Preferred Skills, Capabilities, and Experiences

Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders.

Managed care experience is preferred.

EEO & Equal Opportunity Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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