The Institute for Family Health
Behavioral Health Patient Servic Rep - Kingston FHC
The Institute for Family Health, Kingston, New York, United States
Behavioral Health Patient Service Rep – Kingston FHC
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Behavioral Health Patient Service Rep – Kingston FHC
role at
The Institute for Family Health
Brief Description
Under the supervision of the Practice Administrator, performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data, and integrity of billing including charge documents, cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.
Responsibilities
Schedules patient appointments in Epic system.
Makes reminder and no-show calls and provides schedule information to the practice.
Prints, schedules, and confirms appointments.
Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.
Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.
Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.
Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.
Qualifications
High School Diploma or equivalent required.
Minimum of one (1) year customer service experience required.
Demonstrated typing skills for CRT input required.
Demonstrated ability to accurately conduct and record a patient interview, to obtain clinical, demographic, and financial information.
Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stress.
Bi-lingual, Spanish preferred.
Equal Employment Opportunity/Affirmative Action
The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.
Please visit
www.Institute.org
for more information.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Hospitals and Health Care
#J-18808-Ljbffr
Behavioral Health Patient Service Rep – Kingston FHC
role at
The Institute for Family Health
Brief Description
Under the supervision of the Practice Administrator, performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data, and integrity of billing including charge documents, cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.
Responsibilities
Schedules patient appointments in Epic system.
Makes reminder and no-show calls and provides schedule information to the practice.
Prints, schedules, and confirms appointments.
Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.
Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.
Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.
Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.
Qualifications
High School Diploma or equivalent required.
Minimum of one (1) year customer service experience required.
Demonstrated typing skills for CRT input required.
Demonstrated ability to accurately conduct and record a patient interview, to obtain clinical, demographic, and financial information.
Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stress.
Bi-lingual, Spanish preferred.
Equal Employment Opportunity/Affirmative Action
The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.
Please visit
www.Institute.org
for more information.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Hospitals and Health Care
#J-18808-Ljbffr