Cleveland Clinic
Program Manager I – Mellon Center – Cleveland Clinic
Mellen Center for Multiple Sclerosis (MS) caregivers are international leaders in clinical care and research, and uniquely committed to our mission: “To transform the MS patient journey, and lead the search for a cure.” We believe every patient deserves an accurate diagnosis and state‑of‐the‑art treatment plan. We focus on addressing physical, emotional, cognitive and rehabilitation needs of the MS patient and their family members through a multi‑disciplinary team approach. As the largest comprehensive program of MS care and research worldwide, providers in the Mellen Center manage more than 8,000 patients and more than 21,000 visits each year.
As Program Manager, you will manage and maintain initiatives related to an assigned program. Your efforts will focus on developing systems and procedures to enhance patient care within the Cleveland Clinic. This position is essential to support the operational needs of the MS Center, MSCarePaths, and MS Infusion areas.
Full‑time 40 hrs/week
– 8:00 am – 4:30 pm, Monday–Friday, one remote day and four days in‑office. On‑site at Main Campus, Mellon Building.
Responsibilities
Develop, implement, manage, and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and outside community.
Manage multiple priorities and projects with competing deadlines.
Allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.
Qualifications
Bachelor's Degree in Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training.
OR High School Diploma/GED and six years of experience.
OR Associate’s Degree and four years of experience.
OR Master’s Degree and one year of experience.
Knowledge of statistical and financial analysis, primary research and business plan development.
Preferred Qualifications
Experience in a healthcare setting.
EPIC experience.
Physical Requirements
Ability to perform work in a stationary position for extended periods.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Ability to travel throughout the hospital system.
Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
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As Program Manager, you will manage and maintain initiatives related to an assigned program. Your efforts will focus on developing systems and procedures to enhance patient care within the Cleveland Clinic. This position is essential to support the operational needs of the MS Center, MSCarePaths, and MS Infusion areas.
Full‑time 40 hrs/week
– 8:00 am – 4:30 pm, Monday–Friday, one remote day and four days in‑office. On‑site at Main Campus, Mellon Building.
Responsibilities
Develop, implement, manage, and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and outside community.
Manage multiple priorities and projects with competing deadlines.
Allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.
Qualifications
Bachelor's Degree in Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training.
OR High School Diploma/GED and six years of experience.
OR Associate’s Degree and four years of experience.
OR Master’s Degree and one year of experience.
Knowledge of statistical and financial analysis, primary research and business plan development.
Preferred Qualifications
Experience in a healthcare setting.
EPIC experience.
Physical Requirements
Ability to perform work in a stationary position for extended periods.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Ability to travel throughout the hospital system.
Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
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