People First Service Center
Position Information
Requisition No: 866903
Agency: Department of Health - Florida Department of Health
Working Title: HEALTH DATA ANALYST - 64007058
Location: Tallahassee, FL, US, 32309
Overview This professional position provides quality assurance reviews of business processes and services within the office. The analyst interprets information, disseminates accurate findings to management, evaluates processes for compliance with procedures and applicable rules and statutes, and prepares reports of all findings. The analyst participates in calibration sessions, recommends business process improvements, and performs adjunct services related to the quality review process.
Responsibilities Conduct detailed quality assurance control reviews based on random samples from all office business processes, monitoring and recording findings by using approved rating formats and reporting processes.
Provide rating forms and feedback to management for coaching and employee performance evaluation purposes.
Act as a management consultant, assisting office leadership and stakeholders to improve operational procedures through research, statistical, trend and data analysis. Apply skilled decision‑making techniques to evaluate, plan, and integrate data analysis for formulating solutions, strategies and recommendations.
Design forms, tables, reports and prepare information for professional presentation. Research and disseminate topical or statistical reports.
Required Knowledge, Skills, and Abilities Proficient computer skills including Word, Excel, PowerPoint, Outlook, and data query languages and software (SQL, Qlik, Crystal Reporting). Knowledge of basic quality assurance principles, data collection methods, and basic management principles. Ability to collect, evaluate and analyze data, develop alternative recommendations, solve problems, document workflows, and present findings in logical format. Strong written and oral communication skills, including proper grammar and spelling. Ability to work independently, plan, organize and coordinate work assignments, and maintain effective working relationships.
Qualifications Preference will be given to those who meet the following minimum requirements:
High school diploma or equivalent.
2+ years of administrative experience with Microsoft Office, Adobe, data entry and document preparation.
College education may substitute for the required experience on a year‑for‑year basis.
Preferred candidates should possess:
Attention to detail and accuracy.
Prioritization and organization skills.
Typing, proofreading, editing, and calendaring skills.
Benefits
Annual and sick leave benefits.
Nine paid holidays and one personal holiday each year.
State group insurance coverage options (health, life, dental, vision and supplemental).
Retirement plan options, including employer contributions.
Important Information This position requires a security background check and/or drug screening and participation in direct deposit. Social Security Number (SSN) is required for the background check. Selection is contingent upon E‑Verify completion. Male applicants born on or after October 1, 1962, must register with Selective Services before the 26th birthday or provide an exemption letter.
All applicants must be able to learn and communicate effectively in English, orally and in writing. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Veterans’ Preference is available pursuant to Florida Statutes Chapter 295. Applicants must submit supporting documentation to qualify.
All employees are subject to reasonable suspicion drug testing under the Florida Drug‑Free Workplace Act.
Contact People First Service Center – (877) 562‑7287, Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time
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Agency: Department of Health - Florida Department of Health
Working Title: HEALTH DATA ANALYST - 64007058
Location: Tallahassee, FL, US, 32309
Overview This professional position provides quality assurance reviews of business processes and services within the office. The analyst interprets information, disseminates accurate findings to management, evaluates processes for compliance with procedures and applicable rules and statutes, and prepares reports of all findings. The analyst participates in calibration sessions, recommends business process improvements, and performs adjunct services related to the quality review process.
Responsibilities Conduct detailed quality assurance control reviews based on random samples from all office business processes, monitoring and recording findings by using approved rating formats and reporting processes.
Provide rating forms and feedback to management for coaching and employee performance evaluation purposes.
Act as a management consultant, assisting office leadership and stakeholders to improve operational procedures through research, statistical, trend and data analysis. Apply skilled decision‑making techniques to evaluate, plan, and integrate data analysis for formulating solutions, strategies and recommendations.
Design forms, tables, reports and prepare information for professional presentation. Research and disseminate topical or statistical reports.
Required Knowledge, Skills, and Abilities Proficient computer skills including Word, Excel, PowerPoint, Outlook, and data query languages and software (SQL, Qlik, Crystal Reporting). Knowledge of basic quality assurance principles, data collection methods, and basic management principles. Ability to collect, evaluate and analyze data, develop alternative recommendations, solve problems, document workflows, and present findings in logical format. Strong written and oral communication skills, including proper grammar and spelling. Ability to work independently, plan, organize and coordinate work assignments, and maintain effective working relationships.
Qualifications Preference will be given to those who meet the following minimum requirements:
High school diploma or equivalent.
2+ years of administrative experience with Microsoft Office, Adobe, data entry and document preparation.
College education may substitute for the required experience on a year‑for‑year basis.
Preferred candidates should possess:
Attention to detail and accuracy.
Prioritization and organization skills.
Typing, proofreading, editing, and calendaring skills.
Benefits
Annual and sick leave benefits.
Nine paid holidays and one personal holiday each year.
State group insurance coverage options (health, life, dental, vision and supplemental).
Retirement plan options, including employer contributions.
Important Information This position requires a security background check and/or drug screening and participation in direct deposit. Social Security Number (SSN) is required for the background check. Selection is contingent upon E‑Verify completion. Male applicants born on or after October 1, 1962, must register with Selective Services before the 26th birthday or provide an exemption letter.
All applicants must be able to learn and communicate effectively in English, orally and in writing. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Veterans’ Preference is available pursuant to Florida Statutes Chapter 295. Applicants must submit supporting documentation to qualify.
All employees are subject to reasonable suspicion drug testing under the Florida Drug‑Free Workplace Act.
Contact People First Service Center – (877) 562‑7287, Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time
#J-18808-Ljbffr