Jobs via Dice
Junior Business Analyst - Hybrid
Jobs via Dice, Raleigh, North Carolina, United States, 27601
Title
Junior Business Analyst - Hybrid
Location Raleigh, NC
Employment Type Full‑time (W2 or C2C)
Job Description The Business Analyst is responsible for identifying business needs and finding solutions to business problems. This role serves as a liaison between subject‑matter experts and stakeholders—such as program staff, IT teams, vendors, and leadership—to gather, analyze, communicate, and validate requirements for changes to business processes, operational policies, and information systems. Business analysts play a crucial role in ensuring that delivered solutions meet organizational goals and user expectations.
Responsibilities
Collaborate with program leadership, Program Manager, and vendor teams to understand modernization objectives and strategic goals.
Gather, document, and validate business requirements, including functional and non-functional requirements, for program systems and workflows, ensuring traceability across the project lifecycle.
Conduct business process modeling to support process improvement and system design.
Develop business cases, user stories, and use cases to support solution design and implementation, maintaining alignment with traceable business needs.
Identify and maintain the inventory of business process–related artifacts such as forms, correspondence, and reports.
Facilitate requirements workshops, interviews, and focus groups with stakeholders and subject‑matter experts (SMEs).
Participate in the development and review of solution designs to ensure business requirements are met and traceable to system functionality.
Work with Tax Schedule and Functional SMEs and owners to support the definition of user roles and associated access.
Support user acceptance testing (UAT), ensuring full traceability to documented requirements.
Track and manage changes to business requirements throughout the project lifecycle, updating traceability artifacts as needed.
Support change management and training efforts by helping to develop documentation and conducting stakeholder briefings or demos.
Assist the Program Manager in ensuring business alignment and benefits realization across all phases of the program.
Provide analytical support to program leadership and governance boards for decision making and risk and issue management, helping assess the impact of changes on business processes.
Analyze and identify impacts of changes to supporting documentation such as standard operating procedures, desk instructions, training materials, and knowledge articles.
Work with data teams to define and validate reporting requirements and ensure data accuracy.
Participation
This role is involved in the modernization program on a full‑time basis.
Knowledge, Skills, and Abilities
Proactively identify and manage situations requiring complex communication for internal and/or external audiences.
Influence the direction of projects.
Identify stakeholders and manage communications to achieve consensus and collaboration.
Exercise creative and critical thinking in evaluating complex situations and developing solutions.
Make recommendations on issues that affect the direction of business systems and business processes.
Develop, monitor, and communicate changes to project scope, project plans, timelines, status, issues, and risks for complex projects.
Resolve complex problems by working with senior management.
Exercise judgement and discretion in establishing, applying, and interpreting policies and procedures.
Establish and maintain effective working relationships with agency personnel, vendor staff, and external stakeholders, when applicable.
Required Skills
Experience collaborating with program leadership, Program Manager, and vendor teams to understand modernization objectives and strategic goals. (5 years).
Experience gathering, documenting, and validating business requirements, including functional and non‑functional requirements. (5 years).
Experience conducting business process modeling to support process improvement and system design. (5 years).
Experience developing business cases, user stories, and use cases to support solution design and implementation, maintaining alignment with business needs. (5 years).
Experience facilitating requirements workshops, interviews, and focus groups with stakeholders and SMEs. (5 years).
Experience participating in the development and review of solution designs to ensure business requirements are met. (5 years).
Experience tracking and managing changes to business requirements throughout the project lifecycle, updating traceability artifacts as needed. (5 years).
Experience supporting change management and training efforts. (5 years).
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Location Raleigh, NC
Employment Type Full‑time (W2 or C2C)
Job Description The Business Analyst is responsible for identifying business needs and finding solutions to business problems. This role serves as a liaison between subject‑matter experts and stakeholders—such as program staff, IT teams, vendors, and leadership—to gather, analyze, communicate, and validate requirements for changes to business processes, operational policies, and information systems. Business analysts play a crucial role in ensuring that delivered solutions meet organizational goals and user expectations.
Responsibilities
Collaborate with program leadership, Program Manager, and vendor teams to understand modernization objectives and strategic goals.
Gather, document, and validate business requirements, including functional and non-functional requirements, for program systems and workflows, ensuring traceability across the project lifecycle.
Conduct business process modeling to support process improvement and system design.
Develop business cases, user stories, and use cases to support solution design and implementation, maintaining alignment with traceable business needs.
Identify and maintain the inventory of business process–related artifacts such as forms, correspondence, and reports.
Facilitate requirements workshops, interviews, and focus groups with stakeholders and subject‑matter experts (SMEs).
Participate in the development and review of solution designs to ensure business requirements are met and traceable to system functionality.
Work with Tax Schedule and Functional SMEs and owners to support the definition of user roles and associated access.
Support user acceptance testing (UAT), ensuring full traceability to documented requirements.
Track and manage changes to business requirements throughout the project lifecycle, updating traceability artifacts as needed.
Support change management and training efforts by helping to develop documentation and conducting stakeholder briefings or demos.
Assist the Program Manager in ensuring business alignment and benefits realization across all phases of the program.
Provide analytical support to program leadership and governance boards for decision making and risk and issue management, helping assess the impact of changes on business processes.
Analyze and identify impacts of changes to supporting documentation such as standard operating procedures, desk instructions, training materials, and knowledge articles.
Work with data teams to define and validate reporting requirements and ensure data accuracy.
Participation
This role is involved in the modernization program on a full‑time basis.
Knowledge, Skills, and Abilities
Proactively identify and manage situations requiring complex communication for internal and/or external audiences.
Influence the direction of projects.
Identify stakeholders and manage communications to achieve consensus and collaboration.
Exercise creative and critical thinking in evaluating complex situations and developing solutions.
Make recommendations on issues that affect the direction of business systems and business processes.
Develop, monitor, and communicate changes to project scope, project plans, timelines, status, issues, and risks for complex projects.
Resolve complex problems by working with senior management.
Exercise judgement and discretion in establishing, applying, and interpreting policies and procedures.
Establish and maintain effective working relationships with agency personnel, vendor staff, and external stakeholders, when applicable.
Required Skills
Experience collaborating with program leadership, Program Manager, and vendor teams to understand modernization objectives and strategic goals. (5 years).
Experience gathering, documenting, and validating business requirements, including functional and non‑functional requirements. (5 years).
Experience conducting business process modeling to support process improvement and system design. (5 years).
Experience developing business cases, user stories, and use cases to support solution design and implementation, maintaining alignment with business needs. (5 years).
Experience facilitating requirements workshops, interviews, and focus groups with stakeholders and SMEs. (5 years).
Experience participating in the development and review of solution designs to ensure business requirements are met. (5 years).
Experience tracking and managing changes to business requirements throughout the project lifecycle, updating traceability artifacts as needed. (5 years).
Experience supporting change management and training efforts. (5 years).
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