State of Oregon
1 day ago Be among the first 25 applicants
Base Pay Range
Initial Posting Date: 01/08/2026
Application Deadline: 01/22/2026
Agency: Department of Human Services
Salary Range: $5,066 - $6,736
Position Type: Employee
Position Title: Human Services Case Manager
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Note:
This position will receive a 2.5% Cost‑of‑Living Adjustment (COLA), which is not reflected in the salary listed in this posting. The increase will be effective February 1, 2026, and will be reflected in paychecks beginning March 1, 2026. Opportunity awaits!
Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Summary of Duties As a Human Services Case Manager, you will determine initial and on‑going Medicaid eligibility for long term services and supports (LTSS), develop and implement service plans, coordinate the provision of services for community‑based care and nursing homes, and regularly review and update Medicaid eligibility and monitor service plans.
Major Duties Include Regular attendance is an essential function required to meet the demands of this job and to provide necessary services. Employee is required to do the following:
Perform position duties in a manner that aligns with the agency’s core values and promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engage in effective team participation through willingness to assist and support co‑workers, supervisors, and other work‑related associations. Develop positive working relationships with agency staff and managers through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrate openness to constructive feedback and suggestions, in an effort to strengthen work performance. Actively engage in and contribute to a positive, respectful, and productive workplace culture and atmosphere.
Screen and interview applicants/recipients, relatives, and other interested persons in the field, to determine initial and on‑going eligibility for Long Term Care Services, health care, social service, diversion/transition, and protective service’s needs. Inform clients of rights and methods of recourse.
Develop detailed, individualized case management plans for clients. Conduct on site field reviews using OR ACCESS, CA/PS assessment tool and the laptop computer. Provide on‑going case management by coordinating the provision of services to clients according to rules, regulations, and the individual case plans. Conduct (direct and indirect) contacts with consumers or their authorized representatives.
Minimum Qualifications
A valid driver’s license and acceptable driving record are required for this position.
A bachelor's degree in a Behavioral Science, Social Science, or a closely related field;
OR
A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Essential Attributes
Experience effectively working independently, using problem solving and critical thinking skills
Experience analyzing information or situations to make good decisions within program rules and policies
Professional communication skills required to interact with consumers, community partner and co‑workers
Experience preparing and maintaining written narrative documentation of actions taken
Experience interviewing to obtain information to evaluate the next steps to take in a process
Working Conditions
Your work schedule will be Monday – Friday 8:00 am – 5:00 pm
Travel is required to meet business needs and to attend employee training classes
General office environment. You will visit clients, hospitals, nursing homes, APD (Aging and People with Disabilities) offices and other providers
May work with individuals experiencing trauma or crisis. Some individuals may have challenges managing their emotions
May encounter situations requiring quick decision‑making to ensure the safety of oneself or others
Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary from day to day and could include evenings and weekends under certain circumstances. Work schedule specifics will be determined by the hiring supervisor
Fast paced environment with constantly evolving policies and procedures
May drive a variety of different types of vehicles to remote places in a variety of terrain and possibly inclement weather
Will come in contact with animals
May be exposed to communicable diseases, such as flu virus, Covid‑19, and MRSA
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States
Benefits
ODHS Employee Resource Group communities that promote shared learning
Cost of Living Adjustments
Annual salary increases (until you reach the top of the listed salary range)
Amazing benefits package
Possible eligibility for the Public Service Loan Forgiveness Program
Veterans’ and Oregon National Guard Preference
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU)
This recruitment may be used to fill future vacancies in the same classification
Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job‑specific questions. The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number. Email: Amy.Acree@odhs.oregon.gov
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Government Administration
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Base Pay Range
Initial Posting Date: 01/08/2026
Application Deadline: 01/22/2026
Agency: Department of Human Services
Salary Range: $5,066 - $6,736
Position Type: Employee
Position Title: Human Services Case Manager
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Note:
This position will receive a 2.5% Cost‑of‑Living Adjustment (COLA), which is not reflected in the salary listed in this posting. The increase will be effective February 1, 2026, and will be reflected in paychecks beginning March 1, 2026. Opportunity awaits!
Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Summary of Duties As a Human Services Case Manager, you will determine initial and on‑going Medicaid eligibility for long term services and supports (LTSS), develop and implement service plans, coordinate the provision of services for community‑based care and nursing homes, and regularly review and update Medicaid eligibility and monitor service plans.
Major Duties Include Regular attendance is an essential function required to meet the demands of this job and to provide necessary services. Employee is required to do the following:
Perform position duties in a manner that aligns with the agency’s core values and promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engage in effective team participation through willingness to assist and support co‑workers, supervisors, and other work‑related associations. Develop positive working relationships with agency staff and managers through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrate openness to constructive feedback and suggestions, in an effort to strengthen work performance. Actively engage in and contribute to a positive, respectful, and productive workplace culture and atmosphere.
Screen and interview applicants/recipients, relatives, and other interested persons in the field, to determine initial and on‑going eligibility for Long Term Care Services, health care, social service, diversion/transition, and protective service’s needs. Inform clients of rights and methods of recourse.
Develop detailed, individualized case management plans for clients. Conduct on site field reviews using OR ACCESS, CA/PS assessment tool and the laptop computer. Provide on‑going case management by coordinating the provision of services to clients according to rules, regulations, and the individual case plans. Conduct (direct and indirect) contacts with consumers or their authorized representatives.
Minimum Qualifications
A valid driver’s license and acceptable driving record are required for this position.
A bachelor's degree in a Behavioral Science, Social Science, or a closely related field;
OR
A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Essential Attributes
Experience effectively working independently, using problem solving and critical thinking skills
Experience analyzing information or situations to make good decisions within program rules and policies
Professional communication skills required to interact with consumers, community partner and co‑workers
Experience preparing and maintaining written narrative documentation of actions taken
Experience interviewing to obtain information to evaluate the next steps to take in a process
Working Conditions
Your work schedule will be Monday – Friday 8:00 am – 5:00 pm
Travel is required to meet business needs and to attend employee training classes
General office environment. You will visit clients, hospitals, nursing homes, APD (Aging and People with Disabilities) offices and other providers
May work with individuals experiencing trauma or crisis. Some individuals may have challenges managing their emotions
May encounter situations requiring quick decision‑making to ensure the safety of oneself or others
Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary from day to day and could include evenings and weekends under certain circumstances. Work schedule specifics will be determined by the hiring supervisor
Fast paced environment with constantly evolving policies and procedures
May drive a variety of different types of vehicles to remote places in a variety of terrain and possibly inclement weather
Will come in contact with animals
May be exposed to communicable diseases, such as flu virus, Covid‑19, and MRSA
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States
Benefits
ODHS Employee Resource Group communities that promote shared learning
Cost of Living Adjustments
Annual salary increases (until you reach the top of the listed salary range)
Amazing benefits package
Possible eligibility for the Public Service Loan Forgiveness Program
Veterans’ and Oregon National Guard Preference
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU)
This recruitment may be used to fill future vacancies in the same classification
Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job‑specific questions. The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number. Email: Amy.Acree@odhs.oregon.gov
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Government Administration
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