San Luis Resort, Spa and Conference Center
Bell Captain San Luis Hotel
San Luis Resort, Spa and Conference Center, Galveston, Texas, United States, 77554
BELL CAPTAIN at San Luis Resort, Spa and Conference Center
Overview The Bell Captain supervises hotel bell staff, managing daily operations, scheduling, training, and ensuring excellent guest service by overseeing luggage handling, guest assistance with rooms, and coordination with other hotel departments like Front Office and Valet, while also performing bellhop duties like escorting guests and carrying luggage. They ensure a warm welcome, handle VIPs, manage luggage logistics (storage, tracking, groups), and maintain team performance and appearance standards.
Qualifications
Strong customer service and communication skills (often bilingual/multilingual).
Physical stamina for walking, standing, and lifting heavy luggage (up to 75 lbs).
Proactive, positive, and approachable personality.
Knowledge of hotel operations and local area.
Previous experience as a bellhop/bell attendant is often required or preferred.
Position Details
Tipped Position: This position does not earn tips
Seniority level: Not Applicable
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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Overview The Bell Captain supervises hotel bell staff, managing daily operations, scheduling, training, and ensuring excellent guest service by overseeing luggage handling, guest assistance with rooms, and coordination with other hotel departments like Front Office and Valet, while also performing bellhop duties like escorting guests and carrying luggage. They ensure a warm welcome, handle VIPs, manage luggage logistics (storage, tracking, groups), and maintain team performance and appearance standards.
Qualifications
Strong customer service and communication skills (often bilingual/multilingual).
Physical stamina for walking, standing, and lifting heavy luggage (up to 75 lbs).
Proactive, positive, and approachable personality.
Knowledge of hotel operations and local area.
Previous experience as a bellhop/bell attendant is often required or preferred.
Position Details
Tipped Position: This position does not earn tips
Seniority level: Not Applicable
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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