Aimbridge Hospitality
Springhill Suites Houston Downtown Convention - Front Desk Manager
Aimbridge Hospitality, Houston, Texas, United States, 77246
Springhill Suites Houston Downtown Convention - Front Desk Manager Address 914 Dallas St, Houston, TX, 77002
Job Description Join Our Team as a Front Desk Manager!
At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well‑oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go‑to for smooth check‑ins, smart problem‑solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
KEY SKILLS/RESPONSIBILITIES
Guest Experience Extraordinaire:
Deliver standout service from check‑in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
Front Desk Leader:
Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
Smooth Operator:
Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
Revenue & Communication Ace:
Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.
EDUCATION & EXPERIENCE
2 year college degree with 3 or more years of related experience, or a 4‑year college degree with at least 1 year of related experience.
5+ years of progressive experience in a hotel or related field with supervisory experience.
Proficient in Windows operating systems, spreadsheets, and word processing.
Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
Valid driver's license from the applicable state.
After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short‑Term and Long‑Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
PROPERTY INFORMATION: Offering free WiFi access and complimentary breakfast, SpringHill Suites by Marriott Houston Downtown/Convention Center is located 2,300 feet from Toyota Center, home of the Houston Rockets. Every room at SpringHill Suites by Marriott features a flat‑screen TV, mini‑refrigerator, microwave, a work desk and ironing facilities. Other room amenities include a separate seating area with a sofa bed and an additional TV. Featuring a hairdryer, the private bathroom comes with a bath or shower. An onsite fitness center is available to guests at this hotel. SpringHill Suites by Marriott Houston Downtown/Convention Center also offers a 24‑hour front desk and a mini‑market. Daily maid service and a business center are available. The hotel is within 6 minutes' drive of Minute Maid Park and BBVA Compass Stadium. NRG Football Stadium is 8 mi away. There is a metrorail stop nearby, and George Bush Houston Airport is 16 mi away.
#J-18808-Ljbffr
Job Description Join Our Team as a Front Desk Manager!
At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well‑oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go‑to for smooth check‑ins, smart problem‑solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
KEY SKILLS/RESPONSIBILITIES
Guest Experience Extraordinaire:
Deliver standout service from check‑in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
Front Desk Leader:
Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
Smooth Operator:
Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
Revenue & Communication Ace:
Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.
EDUCATION & EXPERIENCE
2 year college degree with 3 or more years of related experience, or a 4‑year college degree with at least 1 year of related experience.
5+ years of progressive experience in a hotel or related field with supervisory experience.
Proficient in Windows operating systems, spreadsheets, and word processing.
Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
Valid driver's license from the applicable state.
After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short‑Term and Long‑Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
PROPERTY INFORMATION: Offering free WiFi access and complimentary breakfast, SpringHill Suites by Marriott Houston Downtown/Convention Center is located 2,300 feet from Toyota Center, home of the Houston Rockets. Every room at SpringHill Suites by Marriott features a flat‑screen TV, mini‑refrigerator, microwave, a work desk and ironing facilities. Other room amenities include a separate seating area with a sofa bed and an additional TV. Featuring a hairdryer, the private bathroom comes with a bath or shower. An onsite fitness center is available to guests at this hotel. SpringHill Suites by Marriott Houston Downtown/Convention Center also offers a 24‑hour front desk and a mini‑market. Daily maid service and a business center are available. The hotel is within 6 minutes' drive of Minute Maid Park and BBVA Compass Stadium. NRG Football Stadium is 8 mi away. There is a metrorail stop nearby, and George Bush Houston Airport is 16 mi away.
#J-18808-Ljbffr