New York Life
Senior Associate - Program & Communications Coordinator
New York Life, New York, New York, us, 10261
Location Designation:
Hybrid - 3 days per week
Job Title: Program & Communications Coordinator
Reports To: Vice President, Corporate Responsibility
Role Overview The Program & Communications Coordinator leads the implementation and day-to-day coordination of the Grief‑Supportive Workplace Initiative (GSWI), a program of the New York Life Foundation (NYLF). This role ensures the timely and effective execution of GSWI by managing partner relationships, internal tracking, logistics, and milestone reporting. It also includes updating content, promoting the program internally and externally, as well as pursuing strategies to enhance and improve the program.
In addition to leading GSWI operations, the role provides tactical support for the development and coordination of internal and external communications for the Corporate Responsibility Department (CRD) and NYLF by managing content schedules, drafting materials, and ensuring overall alignment. This is a hands‑on, execution‑focused role that supports the team’s ability to scale GSWI and maintain consistent communications across workforce engagement, Corporate Responsibility and Foundation initiatives.
GSWI Program Management (Primary Scope – ~60%)
Lead day-to-day execution of the Grief‑Supportive Workplace Initiative, including partner onboarding, resource distribution, and implementation support
Serve as the primary contact for nonprofit partners, participating companies, and internal collaborators involved in GSWI
Maintain program documentation, track milestones, manage timelines, and coordinate follow‑ups with all stakeholders
Develop and update GSWI resources, slide decks, reports, and partner communications
Serve as the platform administrator for GSWI, ensuring accurate data tracking and resource access
Assist with GSWI‑related meeting planning, scheduling, and logistics across internal and external teams
Assist with the development and implementation of a dissemination program for NYL employees and agents
Research new ideas to enhance and improve the GSWI program
Communications Coordination & Support (~30%)
Manage the department‑wide communications content planner, tracking timelines and coordinating messaging across programs
Draft and support communications content (e.g., newsletters, email templates, toolkits, and SharePoint/website updates)
Collaborate with partners to ensure consistency and compliance
Assist with materials and slide preparation for leadership briefings, internal/external meetings, and presentations
Track engagement and delivery metrics across communication touchpoints
Grant Administration & Program Support (~10%)
Provide tactical support to the VP and Program Officer for grief‑aligned grants, including proposal coordination, document tracking, and grantee communication
Ensure alignment between grant deliverables and GSWI engagement activities
Support small‑scale projects and special initiatives tied to CRD programming
Goals
Ensure consistent, on‑time delivery of the GSWI program through proactive project management and strong partner coordination
Strengthen the reach and reputation of GSWI as a scalable, measurable workplace initiative
Support clear, coordinated communications that reflect CRD/NYLF priorities and enhance program visibility across audiences
What You’ll Bring
5+ years of experience in program coordination, nonprofit/corporate responsibility, grant administration, or stakeholder engagement
Demonstrated experience leading the implementation of partnership‑based programs or initiatives
Strong project management and organizational skills, with high attention to detail and follow‑up
Excellent communication skills—both written and verbal—with experience drafting content for internal and external audiences
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); SharePoint and platform administration experience preferred
Ability to manage multiple priorities in a fast‑paced environment with limited supervision
Familiarity with workplace wellness, employee engagement, or social impact programs a strong plus
Collaborative mindset, strong interpersonal skills, and a commitment to mission‑driven work
#LI-VL1 #LI-HYBRID
Pay Transparency Salary Range: $79,000-$95,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology‑, data‑, and AI‑enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem‑solving, and purpose‑driven innovation. Here, you’ll find the rare balance of long‑standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients’ and employees’ needs.
Job Requisition ID: 93169
#J-18808-Ljbffr
Hybrid - 3 days per week
Job Title: Program & Communications Coordinator
Reports To: Vice President, Corporate Responsibility
Role Overview The Program & Communications Coordinator leads the implementation and day-to-day coordination of the Grief‑Supportive Workplace Initiative (GSWI), a program of the New York Life Foundation (NYLF). This role ensures the timely and effective execution of GSWI by managing partner relationships, internal tracking, logistics, and milestone reporting. It also includes updating content, promoting the program internally and externally, as well as pursuing strategies to enhance and improve the program.
In addition to leading GSWI operations, the role provides tactical support for the development and coordination of internal and external communications for the Corporate Responsibility Department (CRD) and NYLF by managing content schedules, drafting materials, and ensuring overall alignment. This is a hands‑on, execution‑focused role that supports the team’s ability to scale GSWI and maintain consistent communications across workforce engagement, Corporate Responsibility and Foundation initiatives.
GSWI Program Management (Primary Scope – ~60%)
Lead day-to-day execution of the Grief‑Supportive Workplace Initiative, including partner onboarding, resource distribution, and implementation support
Serve as the primary contact for nonprofit partners, participating companies, and internal collaborators involved in GSWI
Maintain program documentation, track milestones, manage timelines, and coordinate follow‑ups with all stakeholders
Develop and update GSWI resources, slide decks, reports, and partner communications
Serve as the platform administrator for GSWI, ensuring accurate data tracking and resource access
Assist with GSWI‑related meeting planning, scheduling, and logistics across internal and external teams
Assist with the development and implementation of a dissemination program for NYL employees and agents
Research new ideas to enhance and improve the GSWI program
Communications Coordination & Support (~30%)
Manage the department‑wide communications content planner, tracking timelines and coordinating messaging across programs
Draft and support communications content (e.g., newsletters, email templates, toolkits, and SharePoint/website updates)
Collaborate with partners to ensure consistency and compliance
Assist with materials and slide preparation for leadership briefings, internal/external meetings, and presentations
Track engagement and delivery metrics across communication touchpoints
Grant Administration & Program Support (~10%)
Provide tactical support to the VP and Program Officer for grief‑aligned grants, including proposal coordination, document tracking, and grantee communication
Ensure alignment between grant deliverables and GSWI engagement activities
Support small‑scale projects and special initiatives tied to CRD programming
Goals
Ensure consistent, on‑time delivery of the GSWI program through proactive project management and strong partner coordination
Strengthen the reach and reputation of GSWI as a scalable, measurable workplace initiative
Support clear, coordinated communications that reflect CRD/NYLF priorities and enhance program visibility across audiences
What You’ll Bring
5+ years of experience in program coordination, nonprofit/corporate responsibility, grant administration, or stakeholder engagement
Demonstrated experience leading the implementation of partnership‑based programs or initiatives
Strong project management and organizational skills, with high attention to detail and follow‑up
Excellent communication skills—both written and verbal—with experience drafting content for internal and external audiences
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); SharePoint and platform administration experience preferred
Ability to manage multiple priorities in a fast‑paced environment with limited supervision
Familiarity with workplace wellness, employee engagement, or social impact programs a strong plus
Collaborative mindset, strong interpersonal skills, and a commitment to mission‑driven work
#LI-VL1 #LI-HYBRID
Pay Transparency Salary Range: $79,000-$95,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology‑, data‑, and AI‑enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem‑solving, and purpose‑driven innovation. Here, you’ll find the rare balance of long‑standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients’ and employees’ needs.
Job Requisition ID: 93169
#J-18808-Ljbffr