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UHS

Insurance Follow Up Specialist - East

UHS, Richmond, Virginia, United States, 23214

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Insurance Follow Up Specialist - East Join to apply for the Insurance Follow Up Specialist - East role at UHS.

The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers.

Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.

Key Responsibilities

Perform follow up activities on accounts to ensure prompt payment

Identify coding or billing errors from EOBs and work to correct them

Update the patient account record to identify actions taken

Adhere to all HIPAA guidelines as well as various policies and guidelines

Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor

Pursue and participate in education to remain current with changes in the Healthcare industry

Organize and prioritize tasks to meet deadlines

Contribute to team effort by accomplishing related results as needed

Assist with increasing cash flow by decreasing our Account Receivables aging account

Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives

Benefits

Challenging and rewarding work environment

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

SoFi Student Loan Refinancing Program

Career development opportunities within UHS and its 300+ Subsidiaries!

More information is available on our Benefits Guest Website: benefits.uhsguest.com

Qualifications

Minimum 1 year of experience in an office setting highly preferred

Knowledge of managed care payers and medical terminology is preferred

Ability to learn quickly, build and maintain long term relationships and work with minimal supervision

Detail-oriented with the ability to work on multiple, competing, priorities

Proficient in Microsoft Office and Windows products.

Strong written and verbal communication skills; strong analytical, organizational and time management skills required

Gathers and analyzes information skillfully

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

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