Bally's Corporation
Why Bally's?
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role: The purpose of the Casino Floor Host is to identify, develop, and retain relationships with, premium players. The primary emphasis in this role is new customer development. It is highly preferred that candidates are bilingual and speak and write Spanish fluently.
Responsibilities:
Maintain a working knowledge of the Company's facilities and special events, and advising customers of same, whenever possible.
Greet customers on casino floor, establish rapport, and provide complimentary amenities, based upon specific casino guidelines for levels of play.
Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
Assist guests with reservations for restaurants, entertainment venues
Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
Augment special events, through active participation in same.
Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
Record information on new customers, and updates Database as needed.
Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
Compile customer feedback and informs management of findings on a regular basis.
#J-18808-Ljbffr
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role: The purpose of the Casino Floor Host is to identify, develop, and retain relationships with, premium players. The primary emphasis in this role is new customer development. It is highly preferred that candidates are bilingual and speak and write Spanish fluently.
Responsibilities:
Maintain a working knowledge of the Company's facilities and special events, and advising customers of same, whenever possible.
Greet customers on casino floor, establish rapport, and provide complimentary amenities, based upon specific casino guidelines for levels of play.
Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
Assist guests with reservations for restaurants, entertainment venues
Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
Augment special events, through active participation in same.
Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
Record information on new customers, and updates Database as needed.
Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
Compile customer feedback and informs management of findings on a regular basis.
#J-18808-Ljbffr