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Delaware North at Progressive Field

Assistant Concessions Manager

Delaware North at Progressive Field, Cleveland, Ohio, us, 44101

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The opportunity Delaware North Sportservice is searching for an Assistant Concessions Manager to join our team at Progressive Field in Cleveland, Ohio. As an Assistant Concessions Manager, you will be responsible for partnering with the Concessions Manager to lead and develop the team while ensuring smooth and successful operations. If you are a motivated professional who is passionate about elevating guest experiences and creating a positive work environment, we encourage you to apply!

Pay Minimum – Anticipated Maximum Base Salary: $43,888 – $54,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Manage day-to-day operations of all concessions locations, under the guidance of the Concessions Manager

Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency

Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service

Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices

Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management

More about you

Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience

Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications

Proficient computer skills, including Word, Outlook, Excel, and point of sale systems

Strong communication, organizational, and time management skills

Capacity to work a flexible schedule to accommodate business levels

Shift details Days Evenings Holidays Evenings as needed Weekends 12hr shift Events

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