Worldwide Machinery, LTD.
Heavy Equipment Service Manager | Godley TX
Worldwide Machinery, LTD., Godley, Texas, United States, 76044
About Worldwide Machinery
Worldwide Machinery is a premier provider in the heavy earthmoving and pipeline equipment sector, specializing in the rental, sale, and leasing of equipment solutions tailored to meet the demands of qualified contractors. Our organization boasts over 25 years of industry experience, with a network of 6 strategically located branch offices. We cater to an extensive clientele across various sectors, including transportation, oil and gas, municipalities, renewable energy, mining, and civil contracting. We are committed to delivering exceptional service, top-quality equipment, and upholding the highest ethical standards in our business practices.
Position Overview The Heavy Equipment Service Manager will be responsible for overseeing the repair and preparation of heavy earthmoving and pipeline equipment for both rental and purchase. This role entails responding to customer service inquiries, dispatching field service technicians, and collaborating closely with the service team to prioritize and allocate tasks effectively among shop personnel.
Key Responsibilities
Respond to customer calls to diagnose issues related to rented machines
Dispatch field service technicians as required for on-site repairs
Supervise all service‑related staff within the assigned branch
Manage and allocate work assignments for shop technicians
Initiate and maintain work orders for both field and shop service activities
Oversee the invoicing process for equipment repairs and parts supplied
Perform additional duties as assigned by management
Requirements
Possession of a valid driver’s license is mandatory
A minimum of 10 years of mechanical experience in the construction equipment industry or a related field is required
Prior experience with pipeline equipment is preferred
A minimum of 3 years of management experience in a shop or related environment is essential
Proficient in PC operations, specifically with Microsoft Office Suite
Benefits
Medical and dental with flex spending account
401K
Paid vacation
#J-18808-Ljbffr
Position Overview The Heavy Equipment Service Manager will be responsible for overseeing the repair and preparation of heavy earthmoving and pipeline equipment for both rental and purchase. This role entails responding to customer service inquiries, dispatching field service technicians, and collaborating closely with the service team to prioritize and allocate tasks effectively among shop personnel.
Key Responsibilities
Respond to customer calls to diagnose issues related to rented machines
Dispatch field service technicians as required for on-site repairs
Supervise all service‑related staff within the assigned branch
Manage and allocate work assignments for shop technicians
Initiate and maintain work orders for both field and shop service activities
Oversee the invoicing process for equipment repairs and parts supplied
Perform additional duties as assigned by management
Requirements
Possession of a valid driver’s license is mandatory
A minimum of 10 years of mechanical experience in the construction equipment industry or a related field is required
Prior experience with pipeline equipment is preferred
A minimum of 3 years of management experience in a shop or related environment is essential
Proficient in PC operations, specifically with Microsoft Office Suite
Benefits
Medical and dental with flex spending account
401K
Paid vacation
#J-18808-Ljbffr