Paychex
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Revenue Operations Support Analyst
role at
Paychex
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award‑winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture.
Overview Assists in the ongoing management and fitness of data elements in Salesforce. Incorporates policies, guidelines, and responsibilities for administering Salesforce in compliance with policy and business process.
Responsibilities
Provides timely support for sales partners with a high level of accuracy, attention to detail, and customer service.
Creates and maintains process mapping, knowledge articles, resolution notes, and other departmental documentation and resources.
Assists senior team members with regression testing as needed.
Performs other duties as assigned.
Qualifications
1 year of experience in a customer‑service oriented role.
1 year of experience in a technical troubleshooting or equivalent role required.
1 year of experience in Paychex or related industry experience preferred.
1 year of experience in Salesforce or CRM technology highly preferred.
Compensation Pay range: $23.86–$31.25 per hour. This is base pay only and does not include other components of total rewards. Total compensation may vary based on location, skills, education, and experience.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
Benefits
Comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and more.
Paid time off, company holidays, culture days, and comprehensive work‑life balance programs.
Award‑winning training and development programs.
Inclusive company culture that values diversity.
Paid time off for volunteerism and community initiatives.
Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.
What If You Don't Meet Every Requirement? At Paychex, we know that great talent comes in many forms. If you’re passionate about the role but don’t check every box, we still encourage you to apply. You might be the right fit—either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
#J-18808-Ljbffr
Revenue Operations Support Analyst
role at
Paychex
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award‑winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture.
Overview Assists in the ongoing management and fitness of data elements in Salesforce. Incorporates policies, guidelines, and responsibilities for administering Salesforce in compliance with policy and business process.
Responsibilities
Provides timely support for sales partners with a high level of accuracy, attention to detail, and customer service.
Creates and maintains process mapping, knowledge articles, resolution notes, and other departmental documentation and resources.
Assists senior team members with regression testing as needed.
Performs other duties as assigned.
Qualifications
1 year of experience in a customer‑service oriented role.
1 year of experience in a technical troubleshooting or equivalent role required.
1 year of experience in Paychex or related industry experience preferred.
1 year of experience in Salesforce or CRM technology highly preferred.
Compensation Pay range: $23.86–$31.25 per hour. This is base pay only and does not include other components of total rewards. Total compensation may vary based on location, skills, education, and experience.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
Benefits
Comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and more.
Paid time off, company holidays, culture days, and comprehensive work‑life balance programs.
Award‑winning training and development programs.
Inclusive company culture that values diversity.
Paid time off for volunteerism and community initiatives.
Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.
What If You Don't Meet Every Requirement? At Paychex, we know that great talent comes in many forms. If you’re passionate about the role but don’t check every box, we still encourage you to apply. You might be the right fit—either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
#J-18808-Ljbffr