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The Cook & Boardman Group, LLC

Project Coordinator

The Cook & Boardman Group, LLC, Bedford Heights, Ohio, United States

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Build Your Career Where You Matter Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

Why Work With Us?

Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Work-Life Balance: Generous paid time off for rest, family, and self-care.

Career Growth: Continuous learning, mentorship, and leadership training, including access to C&B University, our in‑house development program.

Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

The Project Coordinator works closely with the Project Management team, providing basic customer service, organization, inside support, preparation of standard reporting, and tracking all orders to ensure they are current and in good standing.

Essential Functions

Assist project management team in coordination and communication in a timely manner to meet the construction schedule.

Prepare and submit quotes and work orders to customers and technicians within the agreed‑upon timeframe, including the ability to perform a construction take‑off from blueprints and process architectural revisions and bulletins (as required by account).

Communicate effectively through verbal and written communication with general contractors, customers, and field technicians, and to internal departments regarding the status of orders. Prepare timely update reports for management and customers as needed.

Follow‑up correspondence in writing (primarily email).

Respond to phone calls in a timely manner.

Communicate with factories and suppliers.

Monitor orders and provide tracking for shipments.

Prepare direct‑entry sales orders.

Coordinate project submittal process: product data sheets, samples, schedules, etc.

Provide close‑out documents as required.

Resolve project issues quickly and efficiently, communicating the problem and solution to all required parties; if unable to find an acceptable solution, elevate to the project manager or team lead.

Coordinate orders across the United States, Canada, and Puerto Rico.

Display working product knowledge of materials: doors, frames, door hardware.

Minimum Qualifications

Proficient in Microsoft products, including Excel, Word, and Outlook.

Functional and working knowledge of computers.

Must pass pre‑employment background check and drug screen.

Knowledge, Skills, and Abilities

Effective time management and organizational skills.

Detail oriented.

Good mathematical skills.

Effective communication skills both verbal and in writing.

Self‑motivated and proactive with the ability to multitask.

Blueprint reading and specification interpretation preferred. Construction engineering, construction management, construction technology, or equivalent experience a plus.

Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this position. The employee will regularly communicate verbally and in writing, must be able to see and hear in a typical office setting, and frequently sit, walk, stand, use hands to handle or feel, and reach with arms and hands.

Work Environment This position operates primarily in a professional office environment and routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.

Qualification Requirements To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries: Construction

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