DoorDash
Senior Associate, DashMart Fulfillment Services Strategy & Operations
DoorDash, Chicago, Illinois, United States
Senior Associate, DashMart Fulfillment Services Strategy & Operations
About the Team
DoorDash’s New Verticals organization is accelerating one of our strategic pillars — DashMart, our first‑party grocery and convenience delivery offering. We’re building and scaling new ways to delight our customers, leveraging DoorDash platform capabilities. The DashMart Fulfillment Services team brings the full power of DashMart to customers with new use cases and new lines of business that operate within our real estate. Our mission is to fulfill orders for trusted retailer selection, delivered with extremely high quality order fulfillment (near perfect) and extended availability. For more information, see this press release.
About the Role As a Senior Associate you will lead the growth of DashMart Fulfillment Services grocer partnerships by scoping, launching and managing the performance of a number strategic projects. You will lead a team that’s primary objective is to expand existing partnerships, explore and win new business, and maintain high quality operations within live and launching partnerships. You will work cross‑functionally to achieve these business goals, including but not limited to the following:
Iterate on customer‑facing merchandising strategies using data‑based insights
Drive operational improvements within fulfillment centers in partnership with DashMart operational leadership
Explore and launch new real‑estate strategies in partnership with our real‑estate and finance teams
Iterate on partnership assortment strategies in partnership with DashMart’s Category Management team
You will report into the Senior Manager, DashMart Fulfillment Services on the DashMart Fulfillment Services team within the New Verticals organization.
You’re excited about this opportunity because you will…
Manage a rapidly growing business line and team, developing talent within your team and developing broader DashMart capabilities.
Manage and grow external partnerships - delivering positive outcomes from small day‑to‑day details to large‑scale new strategic initiatives.
Lead strategic cross‑functional work; coordinating across multiple teams to meet business objectives, root cause problems, and develop creative, long‑lasting solutions.
Obsess over delivering positive customer outcomes; utilizing analytics, cross‑functional insights, and warehouse feedback to drive improvements for customers nationwide.
Proactively improve processes and supply chains for retail partners and customers, while achieving positive financial outcomes.
We’re excited about you because…
You have experience managing external relationships from an operational perspective, collaborating with external partners on ways to grow and improve business partnerships.
You have strong communication skills and can tailor your communications to meet the intended audience. Audiences for this role may include prospective clients, warehouse managers, internal executives, and cross‑functional teams.
You have strong cross‑functional skills and have experience leading large cross‑functional projects spanning 10+ teams in short durations ( >8 weeks).
You have a track record of success launching and maintaining new and ambiguous projects within your strategic expertise.
You have experience working with financial data and teams and possess strong business acumen.
You have a track record of leading and growing high performing teams.
You have a Bachelor's Degree in business, analytics, finance, supply chain management, or a related field.
You have 3-5+ years of professional experience in tech, strategy & operations, supply chain, retail management, operational leadership, or a similar field.
We expect this position to be filled by 3/9/2026.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but
#J-18808-Ljbffr
About the Role As a Senior Associate you will lead the growth of DashMart Fulfillment Services grocer partnerships by scoping, launching and managing the performance of a number strategic projects. You will lead a team that’s primary objective is to expand existing partnerships, explore and win new business, and maintain high quality operations within live and launching partnerships. You will work cross‑functionally to achieve these business goals, including but not limited to the following:
Iterate on customer‑facing merchandising strategies using data‑based insights
Drive operational improvements within fulfillment centers in partnership with DashMart operational leadership
Explore and launch new real‑estate strategies in partnership with our real‑estate and finance teams
Iterate on partnership assortment strategies in partnership with DashMart’s Category Management team
You will report into the Senior Manager, DashMart Fulfillment Services on the DashMart Fulfillment Services team within the New Verticals organization.
You’re excited about this opportunity because you will…
Manage a rapidly growing business line and team, developing talent within your team and developing broader DashMart capabilities.
Manage and grow external partnerships - delivering positive outcomes from small day‑to‑day details to large‑scale new strategic initiatives.
Lead strategic cross‑functional work; coordinating across multiple teams to meet business objectives, root cause problems, and develop creative, long‑lasting solutions.
Obsess over delivering positive customer outcomes; utilizing analytics, cross‑functional insights, and warehouse feedback to drive improvements for customers nationwide.
Proactively improve processes and supply chains for retail partners and customers, while achieving positive financial outcomes.
We’re excited about you because…
You have experience managing external relationships from an operational perspective, collaborating with external partners on ways to grow and improve business partnerships.
You have strong communication skills and can tailor your communications to meet the intended audience. Audiences for this role may include prospective clients, warehouse managers, internal executives, and cross‑functional teams.
You have strong cross‑functional skills and have experience leading large cross‑functional projects spanning 10+ teams in short durations ( >8 weeks).
You have a track record of success launching and maintaining new and ambiguous projects within your strategic expertise.
You have experience working with financial data and teams and possess strong business acumen.
You have a track record of leading and growing high performing teams.
You have a Bachelor's Degree in business, analytics, finance, supply chain management, or a related field.
You have 3-5+ years of professional experience in tech, strategy & operations, supply chain, retail management, operational leadership, or a similar field.
We expect this position to be filled by 3/9/2026.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but
#J-18808-Ljbffr