Arbour SeniorCare
Responsibilities
Provides telephonic or face‑to‑face mental‑health crisis triage, assessment, intervention and disposition at Assessment and Referral Centers or “on‑site” at general hospital emergency rooms, therapist’s or physician’s office. Answers the telephone crisis line and obtains all pertinent demographic, clinical, marketing and third‑party information to determine the appropriateness of face‑to‑face telephonic assessment and clinical disposition of the caller; seeks supervision when caller requests information/direction unfamiliar to the counselor. Provides clinically appropriate resolution to those calls evaluated as information only. Provides clinically appropriate telephonic disposition to those clients whose calls are evaluated as routine; referring to outpatient care as appropriate. Schedules face‑to‑face clinical assessments within twenty‑four (24) hours if the call is evaluated as urgent or emergent. Refers calls not appropriate for care within the UHS systems matrix to other clinically appropriate providers and/or community resources.
Qualifications Requires Master’s degree in psychology, counseling, social work, or a degree and licensure as a Registered Nurse and one or more years of direct or related mental‑health counseling experience; prefer mental‑health crisis counseling experience. Must possess knowledge of current psychiatric diagnoses and treatment terminology; completed biopsychosocial patient assessments, including conducting formal mental status evaluation and patient medical history; community resources; third‑party payers, including managed‑care companies to develop a clinically appropriate crisis intervention and disposition plan; basic typing and computer literacy.
Shift Details PRN. Mandatory weekends required.
Location Virginia Beach, Virginia.
Legal Statements UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly‑owned subsidiary of Universal Health Services, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails from search firms. All resumes submitted by search firms to any employee at UHS via email, internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
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Qualifications Requires Master’s degree in psychology, counseling, social work, or a degree and licensure as a Registered Nurse and one or more years of direct or related mental‑health counseling experience; prefer mental‑health crisis counseling experience. Must possess knowledge of current psychiatric diagnoses and treatment terminology; completed biopsychosocial patient assessments, including conducting formal mental status evaluation and patient medical history; community resources; third‑party payers, including managed‑care companies to develop a clinically appropriate crisis intervention and disposition plan; basic typing and computer literacy.
Shift Details PRN. Mandatory weekends required.
Location Virginia Beach, Virginia.
Legal Statements UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly‑owned subsidiary of Universal Health Services, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails from search firms. All resumes submitted by search firms to any employee at UHS via email, internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
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