The Walt Disney Company
Coordinator, Customer Relationship Manager (CRM)
The Walt Disney Company, New York, New York, us, 10261
Coordinator, Customer Relationship Manager (CRM)
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Coordinator, Customer Relationship Manager (CRM)
role at
The Walt Disney Company
in New York, NY.
The Product Marketing & Subscriber Strategy team builds DTC strategies and testing roadmaps that drive growth, engagement, and business results across subscription types. As part of this team, the Coordinator will assist with email marketing operations for our in‑house Customer Relationship Management (CRM) strategy team. The position reports to the Director of CRM and is a one‑year project‑based role.
Responsibilities
Manage email campaign deployments in partnership with our Email Services Provider (ESP).
Ensure campaign requests run smoothly between brand teams and vendor partners.
Verify campaigns are launched on time and all assets are accurate from the creative team.
Act as the primary point of contact for brand teams and media planning teams regarding email options, capacity, and campaign calendar planning.
Collaborate with the media team to integrate digital and CRM strategies throughout the marketing lifecycle.
Assist in the development and project management of all CRM multi‑channel messaging.
Required Qualifications
Minimum 3 months’ experience in CRM/digital, marketing activation or related field.
Hands‑on program execution and management in a dynamic environment.
Collaborative mentality with multiple stakeholders and teams.
Proven track record of delivering on time.
Excellent communication skills and high responsiveness.
Self‑starter with a passion for delivering excellent customer experiences.
High attention to detail.
Preferred Qualifications
Resourceful, open‑minded, can‑do positive attitude.
Understanding of the sports environment and its cultural impact.
Experience managing complex projects with multiple teams and components.
Required Education
Bachelor’s degree in Marketing or a related field.
Salary range: $56,600 – $75,900 per year (based on a 40‑hour work week). Bonus and/or long‑term incentive units may be provided as part of the compensation package, along with full range of medical, financial, and other benefits. The exact base pay will be determined based on internal equity and candidate qualifications.
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Coordinator, Customer Relationship Manager (CRM)
role at
The Walt Disney Company
in New York, NY.
The Product Marketing & Subscriber Strategy team builds DTC strategies and testing roadmaps that drive growth, engagement, and business results across subscription types. As part of this team, the Coordinator will assist with email marketing operations for our in‑house Customer Relationship Management (CRM) strategy team. The position reports to the Director of CRM and is a one‑year project‑based role.
Responsibilities
Manage email campaign deployments in partnership with our Email Services Provider (ESP).
Ensure campaign requests run smoothly between brand teams and vendor partners.
Verify campaigns are launched on time and all assets are accurate from the creative team.
Act as the primary point of contact for brand teams and media planning teams regarding email options, capacity, and campaign calendar planning.
Collaborate with the media team to integrate digital and CRM strategies throughout the marketing lifecycle.
Assist in the development and project management of all CRM multi‑channel messaging.
Required Qualifications
Minimum 3 months’ experience in CRM/digital, marketing activation or related field.
Hands‑on program execution and management in a dynamic environment.
Collaborative mentality with multiple stakeholders and teams.
Proven track record of delivering on time.
Excellent communication skills and high responsiveness.
Self‑starter with a passion for delivering excellent customer experiences.
High attention to detail.
Preferred Qualifications
Resourceful, open‑minded, can‑do positive attitude.
Understanding of the sports environment and its cultural impact.
Experience managing complex projects with multiple teams and components.
Required Education
Bachelor’s degree in Marketing or a related field.
Salary range: $56,600 – $75,900 per year (based on a 40‑hour work week). Bonus and/or long‑term incentive units may be provided as part of the compensation package, along with full range of medical, financial, and other benefits. The exact base pay will be determined based on internal equity and candidate qualifications.
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