Cleveland Clinic
Join us at Cleveland Clinic Akron General Hospital, where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals, treating our patients as family.
Shift Schedule Days from 7:00 AM – 3:30 PM, including every other weekend and 3 holidays per year.
Responsibilities
Work directly with management of assigned facilities/units to review and discuss consistent staffing levels that reflect the appropriate number of licensed and unlicensed staff to meet quality and safe patient staffing and operational needs.
Proactively generate and review 24‑hour staffing projections.
Seek coverage via phone calls and/or texts for shifts and special circumstances.
Conduct Lack of Work process according to Standard Operating Procedure when necessary to maintain safe and productive staffing.
Utilize staffing and scheduling knowledge to identify and resolve complex staffing issues that directly affect patient care.
Utilize multiple computer systems to communicate with nursing leadership of all hospitals.
Work collaboratively with nurse leadership to review current and anticipated staffing needs.
Work collaboratively with nursing institute timekeeping to ensure proper coding of caregiver’s time.
Facilitate scheduling of PRN caregivers and agency caregivers to maintain operations for the assigned units.
Complete appropriate documentation utilizing Kronos for caregiver schedule changes.
Be a point of contact for unit call offs.
Accurately record, document and report call offs according to SOP.
Compile ad hoc and scheduled reports for Chief Nursing Officers, Nursing Directors and Nurse Managers.
Attend and successfully complete required training.
Minimum Qualifications
High School Diploma/GED and two years of customer service experience
OR Associate’s Degree and one year of the stated experience
OR a Bachelor’s Degree
Proficient in MS Office, Excel and database software
Preferred Qualifications
One year of staffing/scheduling experience
Physical Requirements
Requires manual dexterity for constant data entry and ability to sit for long periods of time.
Ability to use a telephone without TTY. Articulate speech.
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
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Shift Schedule Days from 7:00 AM – 3:30 PM, including every other weekend and 3 holidays per year.
Responsibilities
Work directly with management of assigned facilities/units to review and discuss consistent staffing levels that reflect the appropriate number of licensed and unlicensed staff to meet quality and safe patient staffing and operational needs.
Proactively generate and review 24‑hour staffing projections.
Seek coverage via phone calls and/or texts for shifts and special circumstances.
Conduct Lack of Work process according to Standard Operating Procedure when necessary to maintain safe and productive staffing.
Utilize staffing and scheduling knowledge to identify and resolve complex staffing issues that directly affect patient care.
Utilize multiple computer systems to communicate with nursing leadership of all hospitals.
Work collaboratively with nurse leadership to review current and anticipated staffing needs.
Work collaboratively with nursing institute timekeeping to ensure proper coding of caregiver’s time.
Facilitate scheduling of PRN caregivers and agency caregivers to maintain operations for the assigned units.
Complete appropriate documentation utilizing Kronos for caregiver schedule changes.
Be a point of contact for unit call offs.
Accurately record, document and report call offs according to SOP.
Compile ad hoc and scheduled reports for Chief Nursing Officers, Nursing Directors and Nurse Managers.
Attend and successfully complete required training.
Minimum Qualifications
High School Diploma/GED and two years of customer service experience
OR Associate’s Degree and one year of the stated experience
OR a Bachelor’s Degree
Proficient in MS Office, Excel and database software
Preferred Qualifications
One year of staffing/scheduling experience
Physical Requirements
Requires manual dexterity for constant data entry and ability to sit for long periods of time.
Ability to use a telephone without TTY. Articulate speech.
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
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