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Navy Federal Credit Union

Senior Business Intelligence Analyst (Credit Cards and Consumer Loans)

Navy Federal Credit Union, Pensacola, Florida, United States, 32573

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Overview Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Responsibilities

Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance

Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions

Develop, maintain, and manage advanced reporting, dashboards, and BI solutions

Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives

Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance

Provide reporting solutions and respond to ad-hoc report requests within the business area

Create specifications for reports and analysis based on business needs and required or available data elements

Build working relationships with team members and subject matter experts

Lead small projects and initiatives

Qualifications

5-7 years of experience in data analysis and reporting

Complete knowledge and understanding of business area/specialization

Advanced skill using business intelligence applications and/or cloud services

Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors

Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis

Advanced skill in complex data manipulation across multiple tables

Effective data integration, cleaning and validation skills

Skill communicating data analysis and visualizations to nontechnical and senior audiences

Skill with data analysis tools SQL and dashboard pipelines using Power BI, Tableau

Research skills

Interpersonal skills

Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words

Bachelor's Degree in Business Administration, Statistics, or related field

Hours Monday - Friday 8:00AM - 4:30PM

Locations 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

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