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JLL

Operations Manager

JLL, New York, New York, us, 10261

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JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location New York, NY (JFK Airport)

Shift 2nd; 4:00 pm – 12:00 am

Responsibilities

Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety.

Complete quarterly onsite inspections requiring manager travel to each site.

Verify all work has been completed to satisfactory standards.

Vendor management to ensure all vendors deliver to expected service levels and contractual requirements.

Oversee daily operations of sites, setting priorities on work in collaboration with Facility Manager objectives.

Manage PM work orders for ongoing inspections and regularly scheduled maintenance.

Partner with MES to deliver high‑quality work order performance.

Ensure that service levels are maintained at the appropriate level.

Perform any and all other duties and tasks assigned.

Client Service & Satisfaction

Develop and maintain positive client relationships.

Conflict resolution and solution analysis.

Manage and coordinate work requests with onsite staff.

Compliance

Provide contract compliance management and quality control.

Responsible for JLL Engineering compliance program.

Budgeting & Reporting

Aid in preparation of budgets for operations.

Prepare regular and ad‑hoc reports.

Desired Experience & Technical Skills

Minimum of 3 years of Facilities Management experience in a corporate environment, third‑party service provider, or as a consultant.

Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment.

Strong organizational, management, interpersonal, supervisory, and presentation skills.

Proficient in MS Office and MS SharePoint.

Computer proficiency in CMMS (Work Order) systems.

Ability to supervise vendor performance during normal and off hours, including weekends when necessary.

Preferred: Knowledge of real estate, management, accounting, and building systems.

Compensation Estimated compensation for this position: $121,000.00 – $132,000.00 USD per year.

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Benefits

401(k) plan with matching company contributions.

Comprehensive medical, dental, and vision care.

Paid parental leave at 100 % of salary.

Paid time off and company holidays.

Early access to earned wages through Daily Pay.

Equal Employment Opportunity Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email HRSCLeaves@jll.com. This email is only to request an accommodation. For all other general recruiting inquiries, please refer to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

California residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.

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