Cinemark
Role Summary
Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.
Responsibilities
Follows the direction of the General Manager
Supports General Manager’s decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Trains and coaches Team Members in their specific job functions
Assists in the preparation of administrative and special reports for the General Manager
Observes and participates in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition
Reports the need for building, property, and equipment repairs to General Manager
Ensures that theatre Team Members follow the dress code
Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior customer service
Learns and follows policies and procedures as established in Cinemark’s Guidelines, enforcing them fairly and consistently with all Team Members
Reports all Employee relations issues to the General Manager (or www.convercent.com in the GM’s absence)
Follows the Employee Relations Reporting Protocol
Maintains high work ethic standards and code of conduct
Identifies and sanitizes high‑contact areas for employees and guests
Properly uses Personal Protective Equipment while completing position‑specific tasks
Adapts to the frequency and scope of required cleaning tasks
Addresses safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work‑related duties as assigned
Requirements
Must be at least 18 years of age
High School or G.E.D. graduate preferred
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
Completion of basic food handling training and obtaining any local or state mandated certification, health card, or food handlers permit where required
Safe Alcohol Service training required for staff working with alcohol
Availability to work flexible hours, including evenings, weekends, and holidays
Requires regular and consistent attendance
Exhibits an energetic and friendly attitude during each shift
Provides excellent guest service
Accurate cash handling and basic math skills
Strong interpersonal skills, including effective verbal and written communication in English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Can resolve conflict
Physical and Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking, and reaching around the theatre
Noise level may be moderate to high at times
Must be able to work in a standing position for extended periods
Benefits
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
Benefits may vary by career category; see the career site for details
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change, amendment, or modification may be implemented even though it has not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Entertainment Providers
#J-18808-Ljbffr
Responsibilities
Follows the direction of the General Manager
Supports General Manager’s decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Trains and coaches Team Members in their specific job functions
Assists in the preparation of administrative and special reports for the General Manager
Observes and participates in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition
Reports the need for building, property, and equipment repairs to General Manager
Ensures that theatre Team Members follow the dress code
Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior customer service
Learns and follows policies and procedures as established in Cinemark’s Guidelines, enforcing them fairly and consistently with all Team Members
Reports all Employee relations issues to the General Manager (or www.convercent.com in the GM’s absence)
Follows the Employee Relations Reporting Protocol
Maintains high work ethic standards and code of conduct
Identifies and sanitizes high‑contact areas for employees and guests
Properly uses Personal Protective Equipment while completing position‑specific tasks
Adapts to the frequency and scope of required cleaning tasks
Addresses safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work‑related duties as assigned
Requirements
Must be at least 18 years of age
High School or G.E.D. graduate preferred
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
Completion of basic food handling training and obtaining any local or state mandated certification, health card, or food handlers permit where required
Safe Alcohol Service training required for staff working with alcohol
Availability to work flexible hours, including evenings, weekends, and holidays
Requires regular and consistent attendance
Exhibits an energetic and friendly attitude during each shift
Provides excellent guest service
Accurate cash handling and basic math skills
Strong interpersonal skills, including effective verbal and written communication in English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Can resolve conflict
Physical and Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking, and reaching around the theatre
Noise level may be moderate to high at times
Must be able to work in a standing position for extended periods
Benefits
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
Benefits may vary by career category; see the career site for details
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change, amendment, or modification may be implemented even though it has not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Entertainment Providers
#J-18808-Ljbffr