Jencap
Join to apply for the Office Manager/Executive Assistant role at Jencap.
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
At Jencap Insurance Services, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity.
This is not a traditional administrative role; it's a high‑visibility, strategic position where you'll act as a trusted partner to the senior leaders in Atlanta. You'll manage critical office priorities, streamline daily office operations, and ensure communication flows seamlessly across the organization and with key external stakeholders. The right candidate is proactive, highly organized, and thrives in a fast‑paced, dynamic environment where discretion and trust are paramount.
The Office Manager/EA will work on a hybrid schedule out of our Atlanta office.
Responsibilities
Provide direct, high‑level support to the senior leaders to ensure office logistics and operations are achieved and run seamlessly
Act as a trusted liaison between the Atlanta Senior Leaders and internal/external stakeholders, delivering a professional, responsive, and polished experience in every interaction
Uphold strict confidentiality and exercise sound judgment when handling sensitive information
Manage the senior leaders' complex calendars, coordinate travel arrangements, and schedule meetings (virtual and in‑person) with precision and attention to detail
Lead planning and execution of meetings and events, including company‑wide gatherings, executive sessions, and external engagements, ensuring all logistics, including materials, are prepared, including coordination with external vendors
Manage company‑sponsored tickets for sport and charitable events
Anticipate needs in advance and proactively prepare documents, presentations, and talking points for meetings, briefings, and speaking engagements
Draft and manage internal and external communications on behalf of the senior leaders, ensuring clarity, alignment, and consistency in messaging
Build and maintain the senior leaders' confidence through reliability, discretion, and a professional, composed presence
Manage expense reports, invoices, and other financial documentation accurately and promptly
Oversee office operations, including supplies, equipment, and building management, ensuring a well‑equipped and functional work environment
Serve as the first point of contact for the senior leaders' office, screening and directing calls, correspondence, and visitors with professionalism
Take initiative to identify and address potential challenges before they are escalated, offering proactive solutions
Perform additional duties and special projects as assigned, always with a focus on supporting the Atlanta senior leaders and advancing organizational success
Requirements
5‑7+ years in a high‑level administrative role reporting directly to upper management or executives
Exceptional communicator, clear, concise, and diplomatic in both writing and speaking
Highly organized with strong time‑management skills; able to juggle multiple projects and shifting priorities
Relationship‑builder who represents the senior leaders with professionalism, discretion, and integrity
Flexible, resourceful, and proactive, a problem‑solver who thrives in fast‑paced environments
Tech‑savvy with proficiency in Microsoft Office and the ability to learn new tools quickly
The base pay range for this role will be $70,000 to $80,000. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to comprehensive health care coverage, a 401k plan, and tuition reimbursement.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that creating an environment where every employee feels included and empowered helps us to deliver the best outcome to our clients.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Insurance
#J-18808-Ljbffr
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
At Jencap Insurance Services, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity.
This is not a traditional administrative role; it's a high‑visibility, strategic position where you'll act as a trusted partner to the senior leaders in Atlanta. You'll manage critical office priorities, streamline daily office operations, and ensure communication flows seamlessly across the organization and with key external stakeholders. The right candidate is proactive, highly organized, and thrives in a fast‑paced, dynamic environment where discretion and trust are paramount.
The Office Manager/EA will work on a hybrid schedule out of our Atlanta office.
Responsibilities
Provide direct, high‑level support to the senior leaders to ensure office logistics and operations are achieved and run seamlessly
Act as a trusted liaison between the Atlanta Senior Leaders and internal/external stakeholders, delivering a professional, responsive, and polished experience in every interaction
Uphold strict confidentiality and exercise sound judgment when handling sensitive information
Manage the senior leaders' complex calendars, coordinate travel arrangements, and schedule meetings (virtual and in‑person) with precision and attention to detail
Lead planning and execution of meetings and events, including company‑wide gatherings, executive sessions, and external engagements, ensuring all logistics, including materials, are prepared, including coordination with external vendors
Manage company‑sponsored tickets for sport and charitable events
Anticipate needs in advance and proactively prepare documents, presentations, and talking points for meetings, briefings, and speaking engagements
Draft and manage internal and external communications on behalf of the senior leaders, ensuring clarity, alignment, and consistency in messaging
Build and maintain the senior leaders' confidence through reliability, discretion, and a professional, composed presence
Manage expense reports, invoices, and other financial documentation accurately and promptly
Oversee office operations, including supplies, equipment, and building management, ensuring a well‑equipped and functional work environment
Serve as the first point of contact for the senior leaders' office, screening and directing calls, correspondence, and visitors with professionalism
Take initiative to identify and address potential challenges before they are escalated, offering proactive solutions
Perform additional duties and special projects as assigned, always with a focus on supporting the Atlanta senior leaders and advancing organizational success
Requirements
5‑7+ years in a high‑level administrative role reporting directly to upper management or executives
Exceptional communicator, clear, concise, and diplomatic in both writing and speaking
Highly organized with strong time‑management skills; able to juggle multiple projects and shifting priorities
Relationship‑builder who represents the senior leaders with professionalism, discretion, and integrity
Flexible, resourceful, and proactive, a problem‑solver who thrives in fast‑paced environments
Tech‑savvy with proficiency in Microsoft Office and the ability to learn new tools quickly
The base pay range for this role will be $70,000 to $80,000. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to comprehensive health care coverage, a 401k plan, and tuition reimbursement.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that creating an environment where every employee feels included and empowered helps us to deliver the best outcome to our clients.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Insurance
#J-18808-Ljbffr