Tri City Health Partnership
Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)
Tri City Health Partnership, Saint Charles, Illinois, United States
Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)
Job Title : Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)
Organization : Tri City Health Partnership
Location : St. Charles, IL
Job Type : Full-Time, Exempt
A fantastic opportunity awaits you at Tri City Health Partnership (TCHP), the only completely free medical and dental clinic in Kane County, Illinois. This role supervises a small, mission-driven clinical support team and works closely with a large and dedicated volunteer provider base. Join us in creating a healthier community.
Tri City Health Partnership is a dedicated, nonprofit organization providing free, quality medical and dental care to uninsured residents in Central Kane County in an environment of mutual respect. We promote a healthy lifestyle through education and preventative care to foster the growth of the whole individual.
Ideal Candidate Profile
Passion for patient care
Strong leadership skills
Exceptional communication skills (high level of proficiency in Spanish, both orally and in writing)
Excellent organizational skills
In this position, you will play a pivotal role in making a positive impact on the lives of people we serve. You will be a key member of our leadership team, co‑leading the medical clinic with our Clinical Care Manager, reporting to the Executive Director, and partnering closely with the Medical Director.
This role is well‑suited for a clinician leader who enjoys wearing multiple hats, values mission‑driven work, and thrives in a collaborative, resource‑conscious nonprofit environment. The Medical Clinic Operations Manager will have meaningful autonomy, direct access to organizational leadership, and the opportunity to shape systems and programs that directly impact patient care.
Core Responsibilities
With the Clinical Care Manager, build teamwork with Medical Director, Executive Director and Board of Directors to ensure efficient management of the clinic and clinic operations.
Supervise all clinical and pharmacy logistics and administration operations.
Lead and supervise the medical clinic front desk team, including preparing annual goals and reviews and salary recommendations.
Ensure compliance with all federal, state, and local laws and regulations, including HIPAA, clinical, laboratory, and pharmacy compliance.
Lead data collection efforts to ensure reliable and up-to-date statistics on clinic operations and outcomes.
Lead the medical clinic volunteer recruitment, engagement, and staffing efforts, collaborating with Medical Director, Volunteer Coordinator, Executive Director and Resource Development Manager.
With the Clinical Care Manager, build and implement health education, screening, vaccination and other programs for current patient population and community members.
Periodically throughout the year, attend Board meetings to report on clinical progress, programs and management wins and challenges.
Partner with the Executive Director on budgeting, reporting and outcome measurement planning.
Oversee coordination of emergency equipment repair and follow through with the Office Manager.
Represent the medical clinic in community outreach events as needed.
Assist with volunteer recognition efforts for the clinic.
Provide back‑up and coverage for the Clinical Care Manager.
Other duties as assigned.
Additional Responsibilities for NP / PA Candidates
Provide direct patient care, as needed and within scope of practice.
Review diagnostic tests and laboratory results and recommend follow‑up actions.
Key Areas of Responsibility (What Your Day‑to‑Day Will Include) Clinical Operations & Compliance
Oversee day‑to‑day medical clinic operations in partnership with the Clinical Care Manager.
Ensure clinical compliance with applicable regulations and best practices.
Manage relationships with programs that provide medications to free and charitable clinics.
Oversee medication inventory and, in collaboration with staff and volunteers, support prescription ordering, refills, and the Prescription Assistance Program.
Serve as a point of contact with the Kane County Health Department and Coroner as needed.
Leadership, Programs & Partnerships
Partner with the Clinical Care Manager to develop, improve, and sustain clinical programs that support patient education, volunteer engagement, and quality improvement.
Manage clinical outcomes reporting and identify opportunities to strengthen care delivery.
Work directly with Northwestern Medicine residents, NP and PA student volunteers and volunteer preceptors.
In partnership with the Patient Advocacy Manager, serve as a liaison to nonprofit and health system partners for complex medical referrals and care coordination.
Represent the medical clinic in meetings with community and nonprofit partners.
Coordinate volunteer provider scheduling and engagement in collaboration with the Clinic Assistant and Volunteer Coordinator.
Promote the clinic within the healthcare community to strengthen and grow the volunteer provider base.
Lead or co‑lead meetings with medical staff and volunteers as needed.
Provide backup support to the front desk team when necessary to ensure smooth clinic operations.
Collaboration & Internal Communication
Meet regularly with the Executive Director, Dental Practice Manager, and Clinical Care Manager.
Collaborate across departments to support integrated patient care and operational alignment.
While this role includes hands‑on operational support, the primary focus is leadership, coordination, and continuous improvement of clinic operations and patient care.
Required Qualifications
Medical professional with a minimum of 2 years direct patient care.
Minimum of 2 years experience in clinic management or health care administration.
Appropriate medical licensure as a Nurse Practitioner, Physician Assistant or Registered Nurse active and in good standing in Illinois.
Knowledge of medical care processes, regulations and industry best practices.
Bilingual in English and Spanish is essential to ensuring equitable access, patient safety, and trust within the communities we serve.
Strong leadership and interpersonal skills.
Excellent organizational and problem‑solving abilities.
Commitment to the mission and values of Tri City Health Partnership.
Salary and Benefits
Salary will be based on relevant experience and qualifications. The anticipated annual salary range is $80,000 - $95,000 for RN candidates and $110,000-$125,000 for NP/PA candidates, based on licensure, experience and scope of responsibility.
This role offers a high degree of autonomy, the opportunity to influence organizational decision‑making and close collaboration with medical and executive leadership.
While we are a small nonprofit, we strive to support our team with flexibility, autonomy, and a deeply mission‑driven work environment.
Medical, dental and vision insurance available.
Paid PTO days as well as paid holidays.
Retirement savings plan.
Reimbursement for approved business and travel expenses.
Hours Monday through Friday approximately 8 am‑4:30 pm. Flex schedule the first week of each month to accommodate evening clinic hours. The first Wednesday of each month the clinic is open until ~8 pm, and closes early the following Friday. Occasional additional evenings and/or weekends for events.
Work Location Primary location is on site in the clinic.
Seniority Level
Director
Employment Type
Part-time
Job Function
Management and Manufacturing
Hospitals and Health Care
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Organization : Tri City Health Partnership
Location : St. Charles, IL
Job Type : Full-Time, Exempt
A fantastic opportunity awaits you at Tri City Health Partnership (TCHP), the only completely free medical and dental clinic in Kane County, Illinois. This role supervises a small, mission-driven clinical support team and works closely with a large and dedicated volunteer provider base. Join us in creating a healthier community.
Tri City Health Partnership is a dedicated, nonprofit organization providing free, quality medical and dental care to uninsured residents in Central Kane County in an environment of mutual respect. We promote a healthy lifestyle through education and preventative care to foster the growth of the whole individual.
Ideal Candidate Profile
Passion for patient care
Strong leadership skills
Exceptional communication skills (high level of proficiency in Spanish, both orally and in writing)
Excellent organizational skills
In this position, you will play a pivotal role in making a positive impact on the lives of people we serve. You will be a key member of our leadership team, co‑leading the medical clinic with our Clinical Care Manager, reporting to the Executive Director, and partnering closely with the Medical Director.
This role is well‑suited for a clinician leader who enjoys wearing multiple hats, values mission‑driven work, and thrives in a collaborative, resource‑conscious nonprofit environment. The Medical Clinic Operations Manager will have meaningful autonomy, direct access to organizational leadership, and the opportunity to shape systems and programs that directly impact patient care.
Core Responsibilities
With the Clinical Care Manager, build teamwork with Medical Director, Executive Director and Board of Directors to ensure efficient management of the clinic and clinic operations.
Supervise all clinical and pharmacy logistics and administration operations.
Lead and supervise the medical clinic front desk team, including preparing annual goals and reviews and salary recommendations.
Ensure compliance with all federal, state, and local laws and regulations, including HIPAA, clinical, laboratory, and pharmacy compliance.
Lead data collection efforts to ensure reliable and up-to-date statistics on clinic operations and outcomes.
Lead the medical clinic volunteer recruitment, engagement, and staffing efforts, collaborating with Medical Director, Volunteer Coordinator, Executive Director and Resource Development Manager.
With the Clinical Care Manager, build and implement health education, screening, vaccination and other programs for current patient population and community members.
Periodically throughout the year, attend Board meetings to report on clinical progress, programs and management wins and challenges.
Partner with the Executive Director on budgeting, reporting and outcome measurement planning.
Oversee coordination of emergency equipment repair and follow through with the Office Manager.
Represent the medical clinic in community outreach events as needed.
Assist with volunteer recognition efforts for the clinic.
Provide back‑up and coverage for the Clinical Care Manager.
Other duties as assigned.
Additional Responsibilities for NP / PA Candidates
Provide direct patient care, as needed and within scope of practice.
Review diagnostic tests and laboratory results and recommend follow‑up actions.
Key Areas of Responsibility (What Your Day‑to‑Day Will Include) Clinical Operations & Compliance
Oversee day‑to‑day medical clinic operations in partnership with the Clinical Care Manager.
Ensure clinical compliance with applicable regulations and best practices.
Manage relationships with programs that provide medications to free and charitable clinics.
Oversee medication inventory and, in collaboration with staff and volunteers, support prescription ordering, refills, and the Prescription Assistance Program.
Serve as a point of contact with the Kane County Health Department and Coroner as needed.
Leadership, Programs & Partnerships
Partner with the Clinical Care Manager to develop, improve, and sustain clinical programs that support patient education, volunteer engagement, and quality improvement.
Manage clinical outcomes reporting and identify opportunities to strengthen care delivery.
Work directly with Northwestern Medicine residents, NP and PA student volunteers and volunteer preceptors.
In partnership with the Patient Advocacy Manager, serve as a liaison to nonprofit and health system partners for complex medical referrals and care coordination.
Represent the medical clinic in meetings with community and nonprofit partners.
Coordinate volunteer provider scheduling and engagement in collaboration with the Clinic Assistant and Volunteer Coordinator.
Promote the clinic within the healthcare community to strengthen and grow the volunteer provider base.
Lead or co‑lead meetings with medical staff and volunteers as needed.
Provide backup support to the front desk team when necessary to ensure smooth clinic operations.
Collaboration & Internal Communication
Meet regularly with the Executive Director, Dental Practice Manager, and Clinical Care Manager.
Collaborate across departments to support integrated patient care and operational alignment.
While this role includes hands‑on operational support, the primary focus is leadership, coordination, and continuous improvement of clinic operations and patient care.
Required Qualifications
Medical professional with a minimum of 2 years direct patient care.
Minimum of 2 years experience in clinic management or health care administration.
Appropriate medical licensure as a Nurse Practitioner, Physician Assistant or Registered Nurse active and in good standing in Illinois.
Knowledge of medical care processes, regulations and industry best practices.
Bilingual in English and Spanish is essential to ensuring equitable access, patient safety, and trust within the communities we serve.
Strong leadership and interpersonal skills.
Excellent organizational and problem‑solving abilities.
Commitment to the mission and values of Tri City Health Partnership.
Salary and Benefits
Salary will be based on relevant experience and qualifications. The anticipated annual salary range is $80,000 - $95,000 for RN candidates and $110,000-$125,000 for NP/PA candidates, based on licensure, experience and scope of responsibility.
This role offers a high degree of autonomy, the opportunity to influence organizational decision‑making and close collaboration with medical and executive leadership.
While we are a small nonprofit, we strive to support our team with flexibility, autonomy, and a deeply mission‑driven work environment.
Medical, dental and vision insurance available.
Paid PTO days as well as paid holidays.
Retirement savings plan.
Reimbursement for approved business and travel expenses.
Hours Monday through Friday approximately 8 am‑4:30 pm. Flex schedule the first week of each month to accommodate evening clinic hours. The first Wednesday of each month the clinic is open until ~8 pm, and closes early the following Friday. Occasional additional evenings and/or weekends for events.
Work Location Primary location is on site in the clinic.
Seniority Level
Director
Employment Type
Part-time
Job Function
Management and Manufacturing
Hospitals and Health Care
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