Tier 2 Helpdesk Analyst - Advanced IT Support

A reputable technology company is seeking a dedicated Tier 2 Helpdesk Analyst to provide crucial technical support and troubleshoot complex issues. Responsibilities include advanced troubleshooting for hardware and software, managing escalated support tickets, and providing user training. Ideal candidates should have a minimum of five years' experience in helpdesk roles and possess strong communication and problem-solving skills. This full-time position offers competitive benefits, including medical insurance and tuition assistance. #J-18808-Ljbffr