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Androscoggin Bank

Retail Manager I - Gray, ME

Androscoggin Bank, Gray, Maine, us, 04039

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Are you looking for an exciting opportunity to work in banking management? Androscoggin Bank is seeking a talented individual to join our team as a Retail Manager I and help us continue to provide exceptional service to our customers in the Gray, Maine location.

As a community-focused bank, we are committed to investing in the success of our customers, employees, and the communities we serve. With a rich history spanning over 150 years, Androscoggin Bank offers a dynamic and collaborative work environment where you can build a meaningful career while making a positive impact in the lives of others. If you are passionate about banking and providing exceptional coaching and mentoring, apply today!

Responsibilities

Provides leadership through attracting/hiring/coaching/developing and retaining top talent.

Holds team accountable for achieving assigned sales, service, and operational goals.

Responsible for efficiency and profitability ratios and goals.

Is a positive role model and provides effective leadership by supporting Bank initiatives and communicating bank-wide information.

Provides sale development support to team members by maintaining superior retail and business product knowledge and applying the bank-wide sales process.

Coaches staff to enhance cross-sales and referral efforts by continually assessing individual skill levels, setting goals, and tracking performance.

Identifies client needs for Commercial, Treasury, Mortgage, Financial Services and Portland Trust Company products and services, referring them to appropriate business lines.

Maintains awareness of the branch market and competitor products to respond effectively to objections and overcome obstacles in selling bank products.

Obtains and maintains a NMLS number; works with clients on HELOCs, consumer loans, and small business loans; builds and manages pipelines.

Participates in business development efforts with sales activities, including business banking lending and calling efforts.

Oversees scheduling and work assignments, conducts timely reviews, and provides ongoing feedback to each employee per the Performance Management system guidelines.

Ensures development of staff skills and knowledge through cross‑training, coaching, and delegating.

Provides HR recommendations regarding hiring, salary, and, when necessary, disciplinary action of team members.

Assumes overall responsibility for daily operations and general maintenance of the assigned location to ensure safety and security.

Proactively conducts outreach to clients to retain, deepen, and grow relationships.

Successfully meets assigned goals.

Other duties as assigned by the Retail Market Manager.

Qualifications Education and Experience Bachelor’s degree (B.A.) or equivalent from college or technical school; plus two to four years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

Five or more years of progressively responsible experience in a retail banking environment.

Prior leadership, team engagement, and performance management experience preferred.

1-3 years of consumer lending experience, including interviewing loan applicants, processing paperwork, and closing loans. Small business lending and pipeline management experience preferred.

Proven track record of sales and service success.

Proven organizational, communication and interpersonal skills.

Proven analytical abilities to analyze data and suggest recommendations.

Ability to handle multiple priorities and tasks.

Proficiency with multiple computer applications, specifically word processing, spreadsheet, and database management software.

Thorough knowledge of online teller system, bank operations, and procedures.

Knowledgeable background of the Bank’s procedures and policies.

Working knowledge of regulatory and compliance issues affecting branch operations, including U.S.A. Patriot Act, Bank Secrecy Act, and Reg. CC.

Ability to instruct and communicate with others effectively, demonstrating assertiveness, conflict management, initiative, and organizational skills.

Excellent communication skills, verbal and written, and effective interpersonal skills.

Benefits Androscoggin Bank has an amazing benefits package, including a generous PTO plan, paid holidays, paid volunteering time, 401(k) participation with an ample match, and access to the full insurance benefit package, which includes medical, dental, vision, life, and disability coverage.

Androscoggin Bank also offers paid parental leave to our employees, providing all new parents six weeks of full pay.

Androscoggin Bank is committed to supporting employee development, with a deep tuition and education reimbursement program. Career paths are also available for any interested employee.

Androscoggin Bank recently achieved B Corp Certification, demonstrating our commitment to using profit to power our purpose and serve the best interests of clients, employees, and communities while honoring our environment. Learn more at https://www.androscogginbank.com/bcorp/.

Androscoggin bank is more than just a job, it's a career. Join us and apply today!

Equal Opportunity Employer Statement Androscoggin Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information, or veteran status.

Location and Compensation Yarmouth, ME | Salary: $50,000 – $120,000 | Full‑time | Mid‑Senior level | Sales and Business Development.

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