CBRE
Sr Workplace Experience Coordinator – CBRE
Location:
Atlanta, Georgia, United States of America
Job Type:
Full-time
Seniority Level:
Mid-Senior level
Job Function:
Management and Manufacturing
About the Role:
As a CBRE Sr Workplace Experience Coordinator, you will deliver a world‑class customer service experience to employees and guests of a designated building. You will be part of the Workplace Experience function, providing best‑in‑class service to clients and visitors of the building.
Responsibilities
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
Make a memorable first impression by answering the telephone in a professional manner.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Handle janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
Raise inquiries or complaints from employees, guests, and co‑workers.
Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
Create customized client materials that follow brand guidelines.
Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
Evaluate and select solutions from established options.
Impact team through the quality of the services or information provided.
Follow standardized procedures and practices and receive regular but moderate supervision and mentorship.
Qualifications
High School Diploma or GED with 2–3 years of job‑related experience.
Established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems.
Intermediate problem‑solving skills with the capacity to review and select solutions from available options without supervisory approval.
Ability to explain detailed and complicated information within the team in a clear and concise manner.
Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
Strong organizational skills with a robust inquisitive approach.
Why CBRE CBRE is a global leader in commercial real estate services and investment. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on respect, integrity, service, and excellence, and we value diverse perspectives, backgrounds and skillsets. We welcome all applicants.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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Atlanta, Georgia, United States of America
Job Type:
Full-time
Seniority Level:
Mid-Senior level
Job Function:
Management and Manufacturing
About the Role:
As a CBRE Sr Workplace Experience Coordinator, you will deliver a world‑class customer service experience to employees and guests of a designated building. You will be part of the Workplace Experience function, providing best‑in‑class service to clients and visitors of the building.
Responsibilities
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
Make a memorable first impression by answering the telephone in a professional manner.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Handle janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
Raise inquiries or complaints from employees, guests, and co‑workers.
Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
Create customized client materials that follow brand guidelines.
Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
Evaluate and select solutions from established options.
Impact team through the quality of the services or information provided.
Follow standardized procedures and practices and receive regular but moderate supervision and mentorship.
Qualifications
High School Diploma or GED with 2–3 years of job‑related experience.
Established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems.
Intermediate problem‑solving skills with the capacity to review and select solutions from available options without supervisory approval.
Ability to explain detailed and complicated information within the team in a clear and concise manner.
Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
Strong organizational skills with a robust inquisitive approach.
Why CBRE CBRE is a global leader in commercial real estate services and investment. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on respect, integrity, service, and excellence, and we value diverse perspectives, backgrounds and skillsets. We welcome all applicants.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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