Kroger Mountain View Foods
Join to apply for the
e-COMMERCE/CLERK
role at
Kroger Mountain View Foods .
Select and gather products for customers' online orders in the most efficient manner with attention to freshness and quality. Assemble online orders, process coupons and payment, and deliver and load orders into cars when customers arrive at the store for pickup. Provide a positive customer‑service experience that makes customers want to return again to online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
Adhere to local, state, and federal laws, food safety procedures, and company guidelines
Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones
Initiate and complete selection process for customers’ online orders
Read and follow directions given in the note section
Ensure quality and freshness of all items chosen
Communicate with customers via a portable phone and respond to calls in a professional and timely manner
Retrieve each customer’s order from all staging locations and ensure order accuracy; load order into customers' cars
Process the orders through the point‑of‑sale (POS) system
Follow policies and procedures to determine appropriate substitutions in the event of an out‑of‑stock
Scan and bag orders on the go while following all bagging standards
Communicate any substitutions or exceptions to customer’s order at time of pick‑up
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e‑Commerce supervisor
Inspect equipment and notify store e‑Commerce supervisor or other store management of items in need of repair
Perform required opening and closing procedures
Learn and adapt to new and improved processes
Assist in training new e‑Commerce team members
Meet/exceed productivity standards
Ability to work cooperatively in high‑paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications Minimum
Ability to work without supervision
Ability to read shelf tags
Excellent oral/written communication skills
Basic math skills (i.e., counting, addition, and subtraction)
Desired
Any experience in a production‑oriented or warehouse environment, stocking shelves, or experience as a cashier
About Kroger Mountain View Foods Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.
How to Apply Apply today to become part of our King Soopers family!
#J-18808-Ljbffr
e-COMMERCE/CLERK
role at
Kroger Mountain View Foods .
Select and gather products for customers' online orders in the most efficient manner with attention to freshness and quality. Assemble online orders, process coupons and payment, and deliver and load orders into cars when customers arrive at the store for pickup. Provide a positive customer‑service experience that makes customers want to return again to online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
Adhere to local, state, and federal laws, food safety procedures, and company guidelines
Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones
Initiate and complete selection process for customers’ online orders
Read and follow directions given in the note section
Ensure quality and freshness of all items chosen
Communicate with customers via a portable phone and respond to calls in a professional and timely manner
Retrieve each customer’s order from all staging locations and ensure order accuracy; load order into customers' cars
Process the orders through the point‑of‑sale (POS) system
Follow policies and procedures to determine appropriate substitutions in the event of an out‑of‑stock
Scan and bag orders on the go while following all bagging standards
Communicate any substitutions or exceptions to customer’s order at time of pick‑up
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e‑Commerce supervisor
Inspect equipment and notify store e‑Commerce supervisor or other store management of items in need of repair
Perform required opening and closing procedures
Learn and adapt to new and improved processes
Assist in training new e‑Commerce team members
Meet/exceed productivity standards
Ability to work cooperatively in high‑paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications Minimum
Ability to work without supervision
Ability to read shelf tags
Excellent oral/written communication skills
Basic math skills (i.e., counting, addition, and subtraction)
Desired
Any experience in a production‑oriented or warehouse environment, stocking shelves, or experience as a cashier
About Kroger Mountain View Foods Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.
How to Apply Apply today to become part of our King Soopers family!
#J-18808-Ljbffr