Jensen Infrastructure
Inside Sales/Customer Service Representative - Granite Bay, CA
Jensen Infrastructure, Roseville, California, United States, 95678
Inside Sales/Customer Service Representative – Granite Bay, CA
The Inside Sales/Customer Service Representative is a key position at Jensen Infrastructure. You will work in an exciting and diverse environment, meeting interesting people and building relationships with local contractors, engineers, and project managers. You’re on the phone, taking orders, and managing customer interactions.
What you’ll be doing You’ll work closely with the Sales Manager, Sales team, Dispatch, and Engineering team to support daily operations. Your main tasks include answering inbound calls, assisting walk‑in customers, producing quotations using the Enterprise Resources Planning (ERP) software, coordinating order processing, and assisting post‑sale support.
A highlight of your day‑to‑day will include
Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.
Assisting with all walk‑in customers and sales calls.
Producing quotations using the Enterprise Resources Planning Software (ERP).
Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team.
Assisting Outside Sales Representatives and Customer Service Representatives with post‑sale customer support, submittal information and order entry.
Who we are looking for You are enthusiastic and motivated in a fast‑paced environment. You enjoy working with a diverse customer pool, are incredible at multi‑tasking, and have a background in customer service and construction. You’ve worked with an ERP system and understand its fundamentals. You’re safety conscious, never take shortcuts, and value teamwork.
We’re open to individuals who aren’t just looking for their next job; they’re looking to build a career. You want an opportunity to showcase your skill set with a solid company that will invest in you. In our culture – everyone matters.
All about Jensen Infrastructure Jensen Infrastructure started in 1968 to support communities across Nevada, California, Arizona, Washington, and Hawaii. We build culverts, underground utility boxes, and manholes that keep towns flowing. When you work at one of our many locations, you’ll enjoy the close relationships and camaraderie of a small company while being part of a larger, well‑established, growing organization.
We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodations during your interview process.
#J-18808-Ljbffr
What you’ll be doing You’ll work closely with the Sales Manager, Sales team, Dispatch, and Engineering team to support daily operations. Your main tasks include answering inbound calls, assisting walk‑in customers, producing quotations using the Enterprise Resources Planning (ERP) software, coordinating order processing, and assisting post‑sale support.
A highlight of your day‑to‑day will include
Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.
Assisting with all walk‑in customers and sales calls.
Producing quotations using the Enterprise Resources Planning Software (ERP).
Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team.
Assisting Outside Sales Representatives and Customer Service Representatives with post‑sale customer support, submittal information and order entry.
Who we are looking for You are enthusiastic and motivated in a fast‑paced environment. You enjoy working with a diverse customer pool, are incredible at multi‑tasking, and have a background in customer service and construction. You’ve worked with an ERP system and understand its fundamentals. You’re safety conscious, never take shortcuts, and value teamwork.
We’re open to individuals who aren’t just looking for their next job; they’re looking to build a career. You want an opportunity to showcase your skill set with a solid company that will invest in you. In our culture – everyone matters.
All about Jensen Infrastructure Jensen Infrastructure started in 1968 to support communities across Nevada, California, Arizona, Washington, and Hawaii. We build culverts, underground utility boxes, and manholes that keep towns flowing. When you work at one of our many locations, you’ll enjoy the close relationships and camaraderie of a small company while being part of a larger, well‑established, growing organization.
We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodations during your interview process.
#J-18808-Ljbffr