CBRE
QA/QC Specialist – Data Center
New Albany, Ohio, United States
A Quality Assurance (QA) Specialist is a detail-oriented professional who ensures products, services, and processes meet quality standards and regulations through inspections, audits, and issue management. They investigate complaints, evaluate materials, and conduct visual checks to maintain quality. The role involves driving continuous improvement through training, managing the QMS, and reporting, while providing customer‑focused service. A bachelor’s degree, five years of experience, and certifications are typically required, along with strong analytical, communication, problem‑solving, and leadership skills.
What You’ll Do
Inspect all procedures, specifications, methods, and results of production and installation.
Review all project and task records for accuracy and completeness before sending to customer.
Ensure that the latest revision of corporate quality procedures and client installation standards are always used.
Investigate client quality complaints.
Evaluate new materials prior to field installation.
Conduct internal audits to verify compliance with regulations and standards.
Provide customer‑focused service that is responsive, flexible and cost effective.
Participate in driving the demand planning process and ensure effective scheduling.
Provide timely and relevant reports and analysis of key trends for managers as required.
Apply best practice and comply with all relevant company safety rules, procedures and guidelines.
Comply with company policies and client needs.
Deliver quality training experience to employees.
Provide daily and weekly updates to on‑site management regarding QA/QC issues.
Maintain issues submitted in the QMS and track updates and close‑out information for all open issues.
Conduct visual inspections throughout each space.
Save and upload visual inspection checklists into the QMS repository.
What You’ll Need
A bachelor’s degree in business administration, process management, or operations.
Five years’ experience in process optimization, operations, or business management.
Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
Knowledge of quality assurance terminology, methods, and tools.
A sharp eye for identifying weak points in processes and organizational structures.
A strategic and analytical mindset.
An excellent communicator with top‑notch presentation skills.
A thorough understanding of the latest process enhancement strategies.
Dynamic thinking and problem‑solving abilities.
Leadership and mentoring skills.
Confidence in your ability to lead organizational change.
Why CBRE When you join CBRE, you become part of a global leader in commercial real‑estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on shared values—respect, integrity, service, and excellence—and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com.
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A Quality Assurance (QA) Specialist is a detail-oriented professional who ensures products, services, and processes meet quality standards and regulations through inspections, audits, and issue management. They investigate complaints, evaluate materials, and conduct visual checks to maintain quality. The role involves driving continuous improvement through training, managing the QMS, and reporting, while providing customer‑focused service. A bachelor’s degree, five years of experience, and certifications are typically required, along with strong analytical, communication, problem‑solving, and leadership skills.
What You’ll Do
Inspect all procedures, specifications, methods, and results of production and installation.
Review all project and task records for accuracy and completeness before sending to customer.
Ensure that the latest revision of corporate quality procedures and client installation standards are always used.
Investigate client quality complaints.
Evaluate new materials prior to field installation.
Conduct internal audits to verify compliance with regulations and standards.
Provide customer‑focused service that is responsive, flexible and cost effective.
Participate in driving the demand planning process and ensure effective scheduling.
Provide timely and relevant reports and analysis of key trends for managers as required.
Apply best practice and comply with all relevant company safety rules, procedures and guidelines.
Comply with company policies and client needs.
Deliver quality training experience to employees.
Provide daily and weekly updates to on‑site management regarding QA/QC issues.
Maintain issues submitted in the QMS and track updates and close‑out information for all open issues.
Conduct visual inspections throughout each space.
Save and upload visual inspection checklists into the QMS repository.
What You’ll Need
A bachelor’s degree in business administration, process management, or operations.
Five years’ experience in process optimization, operations, or business management.
Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
Knowledge of quality assurance terminology, methods, and tools.
A sharp eye for identifying weak points in processes and organizational structures.
A strategic and analytical mindset.
An excellent communicator with top‑notch presentation skills.
A thorough understanding of the latest process enhancement strategies.
Dynamic thinking and problem‑solving abilities.
Leadership and mentoring skills.
Confidence in your ability to lead organizational change.
Why CBRE When you join CBRE, you become part of a global leader in commercial real‑estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on shared values—respect, integrity, service, and excellence—and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com.
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