Seis Kitchen
Overview
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Supervisor/Server at Seis River
role at
Seis Kitchen . Supervisors work full-time, handling a mixture of serving shifts and Manager on Duty responsibilities. This role develops future full-time assistant managers. Seis Kitchen began as a food truck in 2012 and now operates three fast‑casual dining restaurants. We provide a great workplace with award‑winning food, fresh ingredients, exceptional service, free meals and discounts daily, development from within, and a work‑life balance. We close on major holidays such as Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.
Responsibilities
Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience.
Take and accurately input customer orders using the restaurant's POS system.
Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast‑paced environment.
Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests.
Monitor and maintain cleanliness of tables, chairs, and the dining area, promptly clearing used dishes and utensils.
Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times.
Handle cash and electronic transactions accurately, processing payments and returning change efficiently.
Actively contribute to a team‑oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities.
Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards.
Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision‑making.
Conduct pre‑shift briefings to communicate key information, such as menu updates, promotions, and operational expectations.
Provide guidance and support to serving staff, fostering a positive and collaborative work environment.
Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge.
Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.
Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests.
Collaborate with the management team to implement and reinforce operational policies and procedures.
Act as a role model for exceptional customer service and efficiency, setting high standards for the team.
Requirements
Previous experience in a supervisory or leadership role within the restaurant industry.
Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
Excellent communication and interpersonal skills to lead and motivate a diverse team.
Ability to make informed decisions and solve problems effectively in a fast‑paced environment.
Willingness to work a flexible schedule, including evenings, and weekends.
Commitment to personal and team development, with a goal of advancing to an assistant manager position.
Ability to stand and walk for extended periods.
Capable of lifting and carrying trays of food and beverages, and handling other items related to the restaurant, up to 50 pounds.
Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system.
Stamina to navigate between responsibilities, maintaining a high level of energy and focus.
Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching.
Note: The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions.
Additional Information Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Customer Service
Industry: Food and Beverage Services
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Supervisor/Server at Seis River
role at
Seis Kitchen . Supervisors work full-time, handling a mixture of serving shifts and Manager on Duty responsibilities. This role develops future full-time assistant managers. Seis Kitchen began as a food truck in 2012 and now operates three fast‑casual dining restaurants. We provide a great workplace with award‑winning food, fresh ingredients, exceptional service, free meals and discounts daily, development from within, and a work‑life balance. We close on major holidays such as Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.
Responsibilities
Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience.
Take and accurately input customer orders using the restaurant's POS system.
Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast‑paced environment.
Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests.
Monitor and maintain cleanliness of tables, chairs, and the dining area, promptly clearing used dishes and utensils.
Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times.
Handle cash and electronic transactions accurately, processing payments and returning change efficiently.
Actively contribute to a team‑oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities.
Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards.
Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision‑making.
Conduct pre‑shift briefings to communicate key information, such as menu updates, promotions, and operational expectations.
Provide guidance and support to serving staff, fostering a positive and collaborative work environment.
Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge.
Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.
Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests.
Collaborate with the management team to implement and reinforce operational policies and procedures.
Act as a role model for exceptional customer service and efficiency, setting high standards for the team.
Requirements
Previous experience in a supervisory or leadership role within the restaurant industry.
Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
Excellent communication and interpersonal skills to lead and motivate a diverse team.
Ability to make informed decisions and solve problems effectively in a fast‑paced environment.
Willingness to work a flexible schedule, including evenings, and weekends.
Commitment to personal and team development, with a goal of advancing to an assistant manager position.
Ability to stand and walk for extended periods.
Capable of lifting and carrying trays of food and beverages, and handling other items related to the restaurant, up to 50 pounds.
Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system.
Stamina to navigate between responsibilities, maintaining a high level of energy and focus.
Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching.
Note: The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions.
Additional Information Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Customer Service
Industry: Food and Beverage Services
#J-18808-Ljbffr