FedEx Supply Chain
Shift
Monday – Friday – 2nd Shift (Afternoon/Evening)
Shift Timings 2:00 PM – 10:30 PM
Location E. Holmes Road, Memphis, TN 38118
Job Title Operations Supervisor
The Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies within warehouse operations. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The position also ensures product safety, quality, and legality.
Primary Responsibilities
Supervise at least two full‑time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.
Oversee daily, weekly, and monthly production activities within warehouse operations.
Prepare and distribute operational reports to support day‑to‑day activities.
Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
Manage vacation and time‑off scheduling to minimize disruption and meet customer needs.
Actively lead and supervise teammates on the floor, engaging in daily operations.
Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.
Drive teammate excellence through consistent feedback, coaching, and corrective actions.
Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.
Maintain a clean and orderly work environment aligned with corporate 5S standards.
Supervise team operations to meet prescribed objectives and KPIs.
Develop a productive work team through cross‑training, communication, and motivation.
Facilitate seamless handoffs and communicate key information across teams and management.
Provide courteous and respectful customer service in high‑pressure situations.
Ensure inventory integrity and assist with physical inventory counts.
Support the Operations Manager with special projects as needed.
Assist in maintaining facility security.
Education and Experience
Bachelor’s degree in a related field with no prior work experience; OR
Military rank of E‑6, E‑7, O‑1, or O‑2; OR
Minimum of six months of experience in a warehouse or supply‑chain environment with demonstrated leadership skills.
Skills and Qualifications
Excellent organizational and analytical skills.
Labor management experience preferred.
Strong prioritization and problem‑solving abilities.
Experience with quality management methodologies.
Proven ability to drive continuous improvement and manage change.
Ability to lead under high‑stress conditions.
Excellent verbal and written communication skills.
Broad knowledge of warehouse operations, methods, and procedures.
Requirements, Perks, and Benefits (US – Exempt) Physical & Cognitive Requirements
Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Basic math skills.
Manual dexterity.
Ability to sit, walk, or stand for the duration of the shift.
Visual acuity for essential job functions.
Full range of motion throughout the warehouse environment.
Ability to lift/carry up to 50 pounds.
Equal Opportunity Employer—FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights, Pay Transparency, Family and Medical Leave Act (FMLA), Employee Polygraph Protection Act.
E-Verify Program Participant
E-Verify Notice (bilingual)
Right to Work Notice (English / Spanish)
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits
Competitive pay based on location and experience (paid bi‑weekly).
Tuition reimbursement program.
Holiday pay and accrued paid time off.
Medical, dental, vision, and voluntary benefits from day one.
Basic life insurance.
Basic AD&D coverage.
Supplemental life and supplemental AD&D.
Short‑term and long‑term disability coverage after 180 days of service.
Paid parental leave for both parents.
Paid bereavement and jury duty.
Note:
Pay is based on several factors and may vary depending on knowledge, skills, education, training, and experience.
Job Disclaimer (US): This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The company reserves the right to modify duties or assign additional responsibilities as necessary.
Pay Range: USD $58,656.00 – $87,984.00
Pay Transparency
#J-18808-Ljbffr
Shift Timings 2:00 PM – 10:30 PM
Location E. Holmes Road, Memphis, TN 38118
Job Title Operations Supervisor
The Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies within warehouse operations. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The position also ensures product safety, quality, and legality.
Primary Responsibilities
Supervise at least two full‑time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.
Oversee daily, weekly, and monthly production activities within warehouse operations.
Prepare and distribute operational reports to support day‑to‑day activities.
Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
Manage vacation and time‑off scheduling to minimize disruption and meet customer needs.
Actively lead and supervise teammates on the floor, engaging in daily operations.
Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.
Drive teammate excellence through consistent feedback, coaching, and corrective actions.
Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.
Maintain a clean and orderly work environment aligned with corporate 5S standards.
Supervise team operations to meet prescribed objectives and KPIs.
Develop a productive work team through cross‑training, communication, and motivation.
Facilitate seamless handoffs and communicate key information across teams and management.
Provide courteous and respectful customer service in high‑pressure situations.
Ensure inventory integrity and assist with physical inventory counts.
Support the Operations Manager with special projects as needed.
Assist in maintaining facility security.
Education and Experience
Bachelor’s degree in a related field with no prior work experience; OR
Military rank of E‑6, E‑7, O‑1, or O‑2; OR
Minimum of six months of experience in a warehouse or supply‑chain environment with demonstrated leadership skills.
Skills and Qualifications
Excellent organizational and analytical skills.
Labor management experience preferred.
Strong prioritization and problem‑solving abilities.
Experience with quality management methodologies.
Proven ability to drive continuous improvement and manage change.
Ability to lead under high‑stress conditions.
Excellent verbal and written communication skills.
Broad knowledge of warehouse operations, methods, and procedures.
Requirements, Perks, and Benefits (US – Exempt) Physical & Cognitive Requirements
Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Basic math skills.
Manual dexterity.
Ability to sit, walk, or stand for the duration of the shift.
Visual acuity for essential job functions.
Full range of motion throughout the warehouse environment.
Ability to lift/carry up to 50 pounds.
Equal Opportunity Employer—FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights, Pay Transparency, Family and Medical Leave Act (FMLA), Employee Polygraph Protection Act.
E-Verify Program Participant
E-Verify Notice (bilingual)
Right to Work Notice (English / Spanish)
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits
Competitive pay based on location and experience (paid bi‑weekly).
Tuition reimbursement program.
Holiday pay and accrued paid time off.
Medical, dental, vision, and voluntary benefits from day one.
Basic life insurance.
Basic AD&D coverage.
Supplemental life and supplemental AD&D.
Short‑term and long‑term disability coverage after 180 days of service.
Paid parental leave for both parents.
Paid bereavement and jury duty.
Note:
Pay is based on several factors and may vary depending on knowledge, skills, education, training, and experience.
Job Disclaimer (US): This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The company reserves the right to modify duties or assign additional responsibilities as necessary.
Pay Range: USD $58,656.00 – $87,984.00
Pay Transparency
#J-18808-Ljbffr