Get AI-powered advice on this job and more exclusive features. This range is provided by OSI Engineering. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80.00/yr - $90.00/yr Direct message the job poster from OSI Engineering This role focuses on technical incident management for embedded systems support. The ideal candidate will triage and manage issues across firmware and device driver platforms, working closely with cross-functional teams to investigate, diagnose, and route complex technical incidents. Key Responsibilities: Triage and manage issues across embedded systems and firmware Analyze logs, crash reports, and code to identify root causes Route issues to the appropriate cross-functional teams Track incidents from discovery to resolution Technical Investigation: Debug embedded systems, firmware, and device drivers Read and analyze Python, C, and C++ code Write basic scripts to collect and analyze data Identify recurring technical problems through log and pattern analysis Take full ownership of issues from start to resolution, including monitoring progress, tracking status, and regularly updating stakeholders. Cross-Functional Collaboration: Work closely with Hardware, Software, OS, Test, and Ops teams Communicate findings clearly to technical and non-technical stakeholders Support testing strategies for new product development Qualifications: 5–20 years of experience in embedded systems Strong knowledge of firmware and device driver technologies Skilled in debugging and reading Python, C, and C++ Solid understanding of system logs and crash diagnostics Strong organizational and communication skills Bonus: Experience with data analysis Location : Cupertino, CA (Hybrid; Tues-Thurs onsite) Duration : 6-12+ months Pay Rate Range: $80-$90/hr Submit resumes to Seniority level Seniority level Not Applicable Employment type Employment type Contract Job function Job function Project Management Industries Computers and Electronics Manufacturing Referrals increase your chances of interviewing at OSI Engineering by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Incident Manager” roles. Mountain View, CA $152,000.00-$192,000.00 1 day ago Cybersecurity Incident Response Manager/Director Redwood City, CA $200,000.00-$280,000.00 14 hours ago San Jose, CA $136,600.00-$176,770.00 3 weeks ago Copy of Manager, Technical Customer Support, Focused Services GSOC Intelligence & Operations Supervisor Mid-Level Trust & Safety Analyst – Content Integrity Organizational Change Management Consultant | Organizational Change Manager Trust & Safety Analyst – Risk Operations, Mid-Level San Jose, CA $129,600.00-$172,800.00 3 weeks ago Mountain View, CA $25.97-$32.70 3 weeks ago Regional Environmental Manager , Environmental Assurance and Protection (EAP) Milpitas, CA $109,000.00-$185,000.00 1 week ago Direct Support Worker - Community Adult Program San Francisco Bay Area $21.00-$22.00 2 weeks ago Assistant Community Manager (Affordable) - Apt./Condo San Francisco Bay Area $260,000.00-$340,000.00 2 weeks ago Safety Ambassador $23/hr - Shoreline Amphitheatre (Seasonal 2025) Mountain View, CA $19.20-$23.00 2 weeks ago Security $25/hr - Shoreline Amphitheatre (Seasonal 2025) Mountain View, CA $20.00-$25.00 2 weeks ago Sunnyvale, CA $120,000.00-$140,000.00 1 week ago Floating Property Manager - South Bay Region Union City, CA $120,000.00-$150,000.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
OSI Engineering