ACL Digital is hiring: Receptionist in Cambridge

Senior Talent Acquisition Specialist @ ACL Digital (An ALTEN Group company) | Technical Recruitment & Delivery | MSP/VMS & SOW Expert Position Type: Contract role with potential extensions (3 months to begin with) Location: Cambridge, MA 02138-Onsite JOB ID: HUJP00011187 Pay rate: $32/hour on W2 Top Skills A dependable individual that shows up on time each day to open the office. Ensures a timely and accurate flow of communication among staff as well as between staff and students, employers, and visitors. Creates a warm, welcoming environment in person and virtually. Greets visitors and callers, identifies needs and offers direct assistance or refers to appropriate office resource or contact. Job Summary This position serves as the primary source of information and initial contact for students, alumni, faculty, employers, visitors, and staff regarding the advising and educational programs, career fairs and employer events of the office. As a member of the larger MCS Administrative Team, this position provides “first line” coverage and overall support in a complex office serving diverse populations of students, alumni, employers, and other stakeholders. Job Specific Responsibilities Delivers quality customer service by providing accurate information and personalized assistance in a high-volume environment in person, via e‑mail, and over the phone. Follows, communicates and carries out office policies. Replies to and directs emails in the general office inbox from students, alumni and employers, utilizing templates and office standards of practice. Creates a warm, welcoming environment in person and virtually. Greets visitors and callers, identifies needs and offers direct assistance or refers to appropriate MCS resources or contact. Assists students with check‑in and printing during MCS afternoon drop‑in hours. Helps students and alumni access and use MCS electronic resources, including online platforms. Works with the Employer Engagement Team to process and maintain internships and job opportunities in appropriate databases. Provides event support, including ensuring event information is accurate across platforms, and coverage for in‑person events. Ensures a timely and accurate flow of communication among staff as well as between staff and students, employers, and visitors. Manages reception and event spaces including setting up furniture (e.g. chairs in rows or tables and chairs), restocking coffee and office supplies, and maintaining neat lobby. Performs office event and administrative support and other duties as assigned. Basic Qualifications Three years of administrative experience required. Education beyond high school may count towards experience. Working knowledge of MS Office applications, specifically MS Word and Excel. Seniority Level Associate Employment Type Contract Job Function Administrative and Customer Service Industries IT Services and IT Consulting and Higher Education #J-18808-Ljbffr