Sears Imported Autos Inc.
Sears Imported Autos Inc. is hiring: Receptionist in Minnetonka
Sears Imported Autos Inc., Minnetonka, MN, US, 55345
Sears Imported Autos, Inc. has been a family‑owned Mercedes‑Benz dealership for more than 60 years. We are not just in the business of selling high‑quality luxury vehicles but delivering exceptional experiences to our valued customers. We take pride in hiring talented and dedicated professionals who are committed to the success of our company and our legacy of excellence, as we continually raise the bar for service and performance the automotive industry. You will not only get the chance to advance your career in high‑end automotive sales, you will become a valued member of our team.
We are seeking a day‑time Receptionist who brings a personable, approachable, and professional communication style with a demonstrated track record of success in their previous positions. Our receptionists hold a critical role for our business as the first point of contact for our guests and callers. If you are passionate about upholding our people‑focused culture and delivering top‑notch customer service, this is an excellent career move you won’t want to miss!
Responsibilities
Essential Job Duties
Greet showroom customers when they arrive
Direct walk‑in customers to the appropriate person or department
Deliver time‑sensitive messages to the appropriate person or department
listens to and communicates effectively with customers, vendors, suppliers, coworkers, and management
Determine the reason for the phone call or visit to the dealership
Introduce customers to a salesperson or service advisor, as needed
Notify appropriate service and sales staff when there are customers waiting
Answer incoming phone calls for the dealership or body shop
Transfer phone calls to the correct department
Return missed calls and check voicemails frequently throughout shift
Order and maintain adequate office supplies
Promptly execute assigned administrative duties, as requested
Maintain a professional appearance, attitude, and tone of voice
Perform other duties as assigned to support the dealership and body shop.
Knowledge, Skills, and Abilities
Strong written and verbal communication skills
Communicate in a personable, professional, and efficient manner
Ability to listen, accurately interpret, and understand vendor, supplier, customer, and employee needs
Ability to prioritize and quickly execute time‑sensitive tasks
Strong relationship‑building and interpersonal skills
Excellent organization and time management skills
Knowledge of day‑to‑day dealership operations to effectively balance business priorities and customer needs
Ability to multi‑task and remain organized in a fast‑paced environment
Tech‑savvy with the ability to quickly learn and operate phones, tablets, computers, and various software systems
Qualifications
1 year of experience in customer service, retail, sales, or other customer‑facing role
1 year of experience in a receptionist, administrative assistant, office management role
1 year of experience in the automotive industry
Other Requirements
Regular attendance is required.
Must have reliable transportation.
Must be 18 years of age or older.
Benefits
Set schedule and days off
Competitive compensation and benefit package that include medical, dental, vision, short‑term disability, Paid Family and Medical Leave, life insurance, and 401(k) retirement savings
Paid Time Off, Sick Days, and Paid Holidays
Fun company events and activities for all our employees to attend, including an annual Holiday Party, BBQ luncheons, and more!
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