Lead Receptionist Job at Forrest Solutions in New York

National Recruitment Manager | Putting Your Life First in Work-Life Balance Location: New York, NY (on-site) Job Type: Full-time Summary Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white‑glove service experience. Responsibilities Executive & Guest Experience Serve as the main point of contact for executives, board members, clients, and VIP guests Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression Manage the visitor experience from arrival to departure, coordinating with executive assistants and security Maintain a polished, guest‑ready reception area that reflects the firm’s image and hospitality culture Oversee concierge‑level amenities, ensuring VIP guests receive personalized service and attention Track visitor trends and preferences to enhance the overall executive hospitality experience Executive Support & Coordination Partner closely with executive assistants to anticipate needs and ensure seamless support Coordinate meeting logistics, including scheduling, catering, and room readiness Maintain executive service protocols and uphold the firm’s brand standards Handle sensitive and confidential information with the utmost discretion Operations & Administration Support administrative tasks such as visitor logs, document preparation, and supply management Liaise with facilities, office services, and security teams to ensure smooth daily operations Assist with emergency preparedness and evacuation protocols for the executive floor Demonstrate flexibility, problem‑solving skills, and composure in fast‑paced environments Provide occasional scheduling or coverage support for the broader receptionist team Qualifications 3+ years of experience in a corporate front desk or receptionist role Experience supporting senior executives or working within a C‑Level suite strongly preferred Polished, professional appearance and demeanor Outstanding verbal and written communication skills High level of discretion, confidentiality, and emotional intelligence Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Strong organizational skills and attention to detail Ability to multitask, prioritize, and remain composed under pressure All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status. #J-18808-Ljbffr