Medix™
Job Title:
Lead Care Manager Schedule:
Monday – Friday, 8:00 AM – 3:00 PM Compensation:
$25 – $30/hour DOE
About the Role We are seeking a compassionate and driven
Lead Care Manager
to join our team and support the
CalAIM Enhanced Care Management (ECM)
program. This role focuses on providing whole-person care through outreach, education, care coordination, and support services. As a Lead Care Manager, you will work directly with enrolled members—primarily in their homes—to help them navigate complex healthcare systems and address social determinants of health.
Key Responsibilities Interview potential members and review eligibility data for enrollment in ECM. Coordinate with healthcare providers, community services, and other partners to ensure seamless care and non-duplication of services. Complete comprehensive assessments, develop and update individualized Care Plans, and provide ongoing education and care coordination. Routinely check in with assigned members via home visits, phone, or telehealth; accompany members to appointments as needed. Document all member encounters, care coordination efforts, and progress notes in the Electronic Health Record (EHR) system in a timely and accurate manner. Monitor and follow up on referrals to ensure continuity of care and that member needs are being met. Identify and respond to concerns involving member safety, pain, or mental health; create safety plans as needed. Maintain knowledge of local resources (housing, food, transportation, financial support) to connect members with appropriate services. Comply with mandated reporting laws related to child and elder abuse. Complete in person and phone outreach with potential members Attend and coordinate outreach events to enroll potential members to meet the KPIs of the program
Required Qualifications Medical Assistant (MA) or Certified Nursing Assistant (CNA) diploma
OR experience in community health and case management in place of degree Minimum
2 years of experience
in a healthcare-related role. Current and valid
Driver’s License ,
clean driving record , and
proof of auto insurance . Ability to travel throughout the county to conduct home visits (90% of work is in the field). Strong computer skills including Microsoft Office, email, and virtual platforms. Excellent communication and interpersonal skills. Ability to work independently, prioritize tasks, and follow through on responsibilities.
Preferred Qualifications Bilingual in Spanish and English
(verbal and written) is a strong plus. Experience with care coordination, social work, or community health programs.
Lead Care Manager Schedule:
Monday – Friday, 8:00 AM – 3:00 PM Compensation:
$25 – $30/hour DOE
About the Role We are seeking a compassionate and driven
Lead Care Manager
to join our team and support the
CalAIM Enhanced Care Management (ECM)
program. This role focuses on providing whole-person care through outreach, education, care coordination, and support services. As a Lead Care Manager, you will work directly with enrolled members—primarily in their homes—to help them navigate complex healthcare systems and address social determinants of health.
Key Responsibilities Interview potential members and review eligibility data for enrollment in ECM. Coordinate with healthcare providers, community services, and other partners to ensure seamless care and non-duplication of services. Complete comprehensive assessments, develop and update individualized Care Plans, and provide ongoing education and care coordination. Routinely check in with assigned members via home visits, phone, or telehealth; accompany members to appointments as needed. Document all member encounters, care coordination efforts, and progress notes in the Electronic Health Record (EHR) system in a timely and accurate manner. Monitor and follow up on referrals to ensure continuity of care and that member needs are being met. Identify and respond to concerns involving member safety, pain, or mental health; create safety plans as needed. Maintain knowledge of local resources (housing, food, transportation, financial support) to connect members with appropriate services. Comply with mandated reporting laws related to child and elder abuse. Complete in person and phone outreach with potential members Attend and coordinate outreach events to enroll potential members to meet the KPIs of the program
Required Qualifications Medical Assistant (MA) or Certified Nursing Assistant (CNA) diploma
OR experience in community health and case management in place of degree Minimum
2 years of experience
in a healthcare-related role. Current and valid
Driver’s License ,
clean driving record , and
proof of auto insurance . Ability to travel throughout the county to conduct home visits (90% of work is in the field). Strong computer skills including Microsoft Office, email, and virtual platforms. Excellent communication and interpersonal skills. Ability to work independently, prioritize tasks, and follow through on responsibilities.
Preferred Qualifications Bilingual in Spanish and English
(verbal and written) is a strong plus. Experience with care coordination, social work, or community health programs.