Huddle House
Join to apply for the Restaurant Server role at Huddle House
Compensation: Inclusive of tips earn up to $12 - $15 per hour (depending on day of week/shift)
Our Purpose
Huddle House is unique in its communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together, Over Delicious Food, Served from the Heart.
Our Values
Commitment to Excellence
Work Hard
Teamwork
Make a Difference
Have Fun
Company Overview
Huddle House, Inc. (HHI) is a full‑service family restaurant chain, well known for serving “Any Meal. Any Time.” Founded in 1964, it operates nearly 400 franchise‑owned and 30 corporate‑owned locations across 21 U.S. states, primarily in the Southeast and Central regions.
Position Overview
The Restaurant Server will oversee the day‑to‑day operation of first‑class customer service and food service in the restaurant. Responsibilities include properly receiving food orders, coordinating with the kitchen, ensuring prompt food delivery, and maintaining cleanliness of the serving section. The role requires a strong commitment to excellent customer service and teamwork with franchise partners.
Responsibilities
Report to work on time, in clean uniform with a positive attitude.
Greet all customers with a smile and a verbal greeting: “Good Morning” or “Welcome to Huddle House.”
Review the menu with customers when needed, suggestively sell products, and take orders at the table.
Submit tickets to the cook’s station using approved abbreviations and deliver food promptly when ready.
Handle money, ring up tickets using the POS system, and make proper change.
Ensure all tickets are rung up and closed before shift end.
Complete the position checklist, stocking, and prep duties for the next shift.
Keep the store clean: buss tables, sweep and mop floors, clean bathrooms and walls.
Report safety concerns and customer complaints to the manager immediately.
Know and follow menu highlights, daily features, and suggested add‑ons.
Follow Huddle House steps of service to maximize shift sales.
Practice all safety, food handling, cash security, and other restaurant policies.
Perform all duties with a sense of urgency and control waste for food cost management.
Perform any additional duties as assigned by the supervisor.
Qualifications
Excellent customer service skills.
Effective communication with all restaurant staff.
Some previous restaurant experience preferred.
“Can‑do” attitude and willingness to work through shifts.
Benefits & Perks
DeVry University Education discounts with complimentary laptop for employees and dependents.
Competitive pay.
Comprehensive health benefits.
Flexible schedule.
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
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