University of San Diego
Coordinator of Academic Advising
University of San Diego, San Diego, California, United States, 92189
Position Title & Department
Coordinator of Academic Advising; Knauss School of Business
Department Description The Knauss School of Business at the University of San Diego embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The Knauss School community embraces values‑driven, free‑enterprise skills to improve businesses, industries and the lives of people in our community and around the world. We provide academically rigorous, relevant and values‑based education and research. Degree programs in the Knauss School of Business are AACSB accredited, and the undergraduate and MBA programs are highly ranked domestically and internationally.
https://www.sandiego.edu/business/about/
University Description The University of San Diego is an engaged and contemporary Catholic institution founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. The University welcomes people of all faith traditions, with or without religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and the earnest confrontation of humanity’s urgent challenges.
Detailed Description Position Type:
Part‑time temporary, non‑benefit based, with an anticipated end date of May 31, 2026. The appointment is renewable at the discretion of the University depending on performance and continued funding.
The Coordinator of Academic Advising plays an integral role in providing academic and student support for undergraduate and graduate business students. The Coordinator supports academic advising and operational logistics, provides daily assistance and guidance to members of the Student Success team, and supports business processes, operations and special projects. The Coordinator collaborates with other Knauss School employees and across academic program suites to improve student retention and support overall retention goals. Excellent verbal and written communication skills, the ability to prioritize and multitask, and the willingness to work some evenings and weekends are required.
Duties and Responsibilities Academic Administration
Manage the appointment system to ensure a streamlined process for students, advisors and staff.
Monitor the Advising Support emails in case management, handle non‑routine student inquiries and direct students to appropriate university resources.
Assist students with articulation agreements, transfer of credits, independent studies, substitution/waiver of residency, international program transfer evaluations, course overloads, and graduation petitions.
Support the SSC with processes related to onboarding of transfer students, including communication for the registration and advising process, and coordinate transfer student registration and advising activities.
Support the SSC with the declaration of major and onboarding process for continuing students.
Develop and manage business processes for all form submissions between students, advisors, deans, registrar, department chairs, and other departments.
Operational Logistics and Student Support
Oversee course registration for specified graduate programs.
Ensure all students planning to graduate submit a petition to graduate at the specified time.
Assist with enrollment verification and monitoring for specified graduate programs for census and Knauss enrollment tracking purposes.
Act as a liaison between students and the university financial aid office, student accounts, registrar and Torero Hub offices, maintaining good working relationships with key personnel in student services departments.
Assist with scheduling, proctoring, and processing the outcomes of graduate challenge exams.
Ensure students receive credit for combined degree courses on both their undergraduate and graduate transcripts.
Coordinate with student accounts to ensure appropriate tuition charges for undergraduate students enrolling in courses where they receive only graduate units.
Assist advisors with processing transfer units from double‑degree partner institutions.
Distribute announcements and reminders to applicable students and maintain student and degree program calendars as needed.
Ensure student requests and needs are addressed and responded to in a timely manner.
General Administrative Support
Provide outstanding customer service by welcoming and assisting all stakeholders who contact the SSC.
Update Knauss Advising web pages and coordinate general online presence.
Assist in monitoring and coordinating responses to inquiries submitted through email or case management for the SSC.
Collaborate with the Student Success Specialist and other SSC coordinators to organize and run SSC team events and projects.
Cover the front desk as needed.
Order supplies and make purchases for the advising team.
Reconcile invoices for students and staff and track departmental budgets.
Coordinate alumni involvement as needed.
Event Coordination
Coordinate event logistics and efforts in collaboration with the Knauss Marketing Event Coordinator.
Ensure event logistics are executed as desired, including venue reservations, catering, AV requirements, parking and materials coordination.
Track RSVPs for events and send reminders.
Assist with on‑site set‑up, implementation and break‑down of events.
Other Duties Other duties as assigned.
Special Conditions of Employment Background check:
Successful completion of a pre‑employment background check.
Degree verification requirement:
Persons offered employment must provide official education transcripts for degree verification purposes.
Job Requirements Minimum Qualifications
Bachelor's degree from an accredited college or university.
2 years of administrative or customer service experience in a business environment.
Preferred Qualifications
3+ years of relevant experience supporting student services in an academic program and/or advising students in a higher education institution.
Performance Expectations – Knowledge, Skills, and Abilities
Experience with database maintenance preferred.
Experience working with web‑based technologies, specifically Blackboard, Google Docs and/or Dreamweaver preferred.
Experience working in a university environment preferred.
Knowledge of university policies and procedures preferred.
Ability to work with students, faculty, and business executives outside the campus community.
Demonstrated experience providing high‑quality face‑to‑face services to customers/students.
Demonstrated experience in event coordination.
Demonstrated working knowledge of MS Office (Outlook, Word, Excel, PowerPoint).
Working with individuals of diverse backgrounds.
Strong written and verbal communication skills.
Excellent interpersonal communications, emotional intelligence and time‑management skills.
Experience resolving complex problems in a dynamic work environment.
Must be responsive and exercise great attention to detail.
Must work independently, take initiative and set priorities with multiple projects and deadlines in an evolving office environment.
Reliable individual who works effectively as part of a team.
Salary $27.00 – $31.00 per hour
The salary range reflects what USD reasonably expects to pay for this position. Actual compensation will be dependent on experience, education, and other factors, including departmental budget.
Special Application Instructions Resume and Cover Letter Required.
Click the “Apply Now” button to complete our online application. Upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties, please contact the Employment Services Team at jobs@sandiego.edu.
Closing Information Closing date:
January 23, 2026
Advertised:
January 09, 2026 Pacific Standard Time
Applications close:
January 23, 2026 Pacific Standard Time
Additional Notes The University of San Diego is a smoking and tobacco‑free campus. For more information, visit
https://www.sandiego.edu/smokefree/ .
Legal Disclosures This posting satisfies all legal requirements for equal opportunity employment. USD is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
#J-18808-Ljbffr
Department Description The Knauss School of Business at the University of San Diego embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The Knauss School community embraces values‑driven, free‑enterprise skills to improve businesses, industries and the lives of people in our community and around the world. We provide academically rigorous, relevant and values‑based education and research. Degree programs in the Knauss School of Business are AACSB accredited, and the undergraduate and MBA programs are highly ranked domestically and internationally.
https://www.sandiego.edu/business/about/
University Description The University of San Diego is an engaged and contemporary Catholic institution founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. The University welcomes people of all faith traditions, with or without religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and the earnest confrontation of humanity’s urgent challenges.
Detailed Description Position Type:
Part‑time temporary, non‑benefit based, with an anticipated end date of May 31, 2026. The appointment is renewable at the discretion of the University depending on performance and continued funding.
The Coordinator of Academic Advising plays an integral role in providing academic and student support for undergraduate and graduate business students. The Coordinator supports academic advising and operational logistics, provides daily assistance and guidance to members of the Student Success team, and supports business processes, operations and special projects. The Coordinator collaborates with other Knauss School employees and across academic program suites to improve student retention and support overall retention goals. Excellent verbal and written communication skills, the ability to prioritize and multitask, and the willingness to work some evenings and weekends are required.
Duties and Responsibilities Academic Administration
Manage the appointment system to ensure a streamlined process for students, advisors and staff.
Monitor the Advising Support emails in case management, handle non‑routine student inquiries and direct students to appropriate university resources.
Assist students with articulation agreements, transfer of credits, independent studies, substitution/waiver of residency, international program transfer evaluations, course overloads, and graduation petitions.
Support the SSC with processes related to onboarding of transfer students, including communication for the registration and advising process, and coordinate transfer student registration and advising activities.
Support the SSC with the declaration of major and onboarding process for continuing students.
Develop and manage business processes for all form submissions between students, advisors, deans, registrar, department chairs, and other departments.
Operational Logistics and Student Support
Oversee course registration for specified graduate programs.
Ensure all students planning to graduate submit a petition to graduate at the specified time.
Assist with enrollment verification and monitoring for specified graduate programs for census and Knauss enrollment tracking purposes.
Act as a liaison between students and the university financial aid office, student accounts, registrar and Torero Hub offices, maintaining good working relationships with key personnel in student services departments.
Assist with scheduling, proctoring, and processing the outcomes of graduate challenge exams.
Ensure students receive credit for combined degree courses on both their undergraduate and graduate transcripts.
Coordinate with student accounts to ensure appropriate tuition charges for undergraduate students enrolling in courses where they receive only graduate units.
Assist advisors with processing transfer units from double‑degree partner institutions.
Distribute announcements and reminders to applicable students and maintain student and degree program calendars as needed.
Ensure student requests and needs are addressed and responded to in a timely manner.
General Administrative Support
Provide outstanding customer service by welcoming and assisting all stakeholders who contact the SSC.
Update Knauss Advising web pages and coordinate general online presence.
Assist in monitoring and coordinating responses to inquiries submitted through email or case management for the SSC.
Collaborate with the Student Success Specialist and other SSC coordinators to organize and run SSC team events and projects.
Cover the front desk as needed.
Order supplies and make purchases for the advising team.
Reconcile invoices for students and staff and track departmental budgets.
Coordinate alumni involvement as needed.
Event Coordination
Coordinate event logistics and efforts in collaboration with the Knauss Marketing Event Coordinator.
Ensure event logistics are executed as desired, including venue reservations, catering, AV requirements, parking and materials coordination.
Track RSVPs for events and send reminders.
Assist with on‑site set‑up, implementation and break‑down of events.
Other Duties Other duties as assigned.
Special Conditions of Employment Background check:
Successful completion of a pre‑employment background check.
Degree verification requirement:
Persons offered employment must provide official education transcripts for degree verification purposes.
Job Requirements Minimum Qualifications
Bachelor's degree from an accredited college or university.
2 years of administrative or customer service experience in a business environment.
Preferred Qualifications
3+ years of relevant experience supporting student services in an academic program and/or advising students in a higher education institution.
Performance Expectations – Knowledge, Skills, and Abilities
Experience with database maintenance preferred.
Experience working with web‑based technologies, specifically Blackboard, Google Docs and/or Dreamweaver preferred.
Experience working in a university environment preferred.
Knowledge of university policies and procedures preferred.
Ability to work with students, faculty, and business executives outside the campus community.
Demonstrated experience providing high‑quality face‑to‑face services to customers/students.
Demonstrated experience in event coordination.
Demonstrated working knowledge of MS Office (Outlook, Word, Excel, PowerPoint).
Working with individuals of diverse backgrounds.
Strong written and verbal communication skills.
Excellent interpersonal communications, emotional intelligence and time‑management skills.
Experience resolving complex problems in a dynamic work environment.
Must be responsive and exercise great attention to detail.
Must work independently, take initiative and set priorities with multiple projects and deadlines in an evolving office environment.
Reliable individual who works effectively as part of a team.
Salary $27.00 – $31.00 per hour
The salary range reflects what USD reasonably expects to pay for this position. Actual compensation will be dependent on experience, education, and other factors, including departmental budget.
Special Application Instructions Resume and Cover Letter Required.
Click the “Apply Now” button to complete our online application. Upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties, please contact the Employment Services Team at jobs@sandiego.edu.
Closing Information Closing date:
January 23, 2026
Advertised:
January 09, 2026 Pacific Standard Time
Applications close:
January 23, 2026 Pacific Standard Time
Additional Notes The University of San Diego is a smoking and tobacco‑free campus. For more information, visit
https://www.sandiego.edu/smokefree/ .
Legal Disclosures This posting satisfies all legal requirements for equal opportunity employment. USD is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
#J-18808-Ljbffr