EmergencyMD
Overview Job Title: Spa Receptionist
Company Name: Serenity Haven Spa
Location: Spring, TX
Are you a customer-focused individual with excellent organizational skills and a passion for creating a welcoming atmosphere? Serenity Haven Spa is seeking a friendly and detail-oriented Spa Receptionist to join our team and play a key role in delivering exceptional customer service to our valued clients.
Responsibilities Greet and welcome clients with a warm and friendly demeanor as they arrive at the spa.
Manage phone inquiries, schedule appointments, and provide information about spa services.
Coordinate and confirm appointment schedules for clients and therapists.
Process payments, handle cash transactions, and maintain accurate billing records.
Maintain a clean and organized front desk area, including retail displays.
Assist with retail sales and promote spa products and services.
Address client inquiries and concerns promptly and professionally.
Collaborate with spa staff to ensure smooth operations and optimal client experiences.
Qualifications Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Proficient in using scheduling software and handling basic administrative tasks.
Ability to multitask in a fast-paced environment.
Professional appearance and demeanor.
Knowledge of spa services and products is a plus.
CPR and first aid certification is a plus.
Benefits Competitive compensation with opportunities for bonuses.
Access to spa facilities and services.
Ongoing training and professional development.
Employee discounts on spa services and retail products.
Flexible scheduling to accommodate work-life balance.
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